Kimberly Anne Pierson
La Jolla,CA
Summary
Bilingual and multicultural professional with experience in administrative support, client services, and team coordination across diverse industries including retail, law, and nonprofit. Adept in operations and data management, with a strong ability to streamline processes, identify inefficiencies, and drive cross-functional collaboration. Currently gaining hands-on experience in both HR and organizational operations. Brings a strong interest in training, employee development, and project coordination, with a natural ability to lead, organize, and improve internal systems. Adaptable, analytical, and ready to contribute to dynamic, people-centered environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Non-Profit Leadership & Management Intern
Thaddeus Resource Center
05.2025 - Current
- Managed the Human Resources Department
- Collaborated with industry professionals to learn internal business processes and best practices.
Human Resources Intern
Thaddeus Resource Center
03.2025 - Current
- Created and updated tracking spreadsheets using MS Excel.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Conducted interviews and maintained excellent communication with applicants
- assisted with training and development of candidates
Driver
Lyft
10.2020 - Current
- Performed thousands of rides during nights and weekends while maintaining a 5 star rating
- Able to communicate with all manner of clients with ease
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition
Clerical Assistant
Law Office of Angela Zinn and Heather Cutlip
El Centro, California
10.2023 - 01.2025
- Maintained calendar for attorneys by scheduling appointments, court appearances, deadlines.
- Compiled financial statements related to legal cases such as bills of costs or disbursements.
- Scheduled meetings with clients or other staff members as requested by attorneys.
- Proofread documents such as contracts, letters ensuring accuracy of content before submission.
- Prepared standard form contracts based on templates from the firm's precedents library.
- Acted as liaison between attorneys and external agencies such as courts or government offices.
- Assisted attorneys with preparing pleadings, motions, briefs, legal memoranda and other legal documents.
Sales Representative/Manager
Dicks Liquor
09.2020 - 05.2021
- Worked an additional year from July 2022-August 2023
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
- Increased client base through engaging presentations with simplified language conveying technical information
- Developed and implemented comprehensive salesperson training program
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
- Maintained a structured and orderly environment through implementing an organized stocking system
- Ensured that inventory was complete and correct in the clover system
Social Media Manager (Restaurants)
Juventale Consulting Agency
01.2020 - 05.2020
- Developed marketing content such as blogs, promotional materials and advertisements for social media
- Curated and segmented editorial content to increase engagement and channel growth
- Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably
- Monitored online presence of restaurants' brands to engage with users and strengthen customer relationships
- Planned and instituted social media marketing plan for a number of restaurants
Service Representative
24 Hour Fitness
01.2018 - 06.2018
- Operated POS system
- Ensured open/close/break procedures were followed and completed
- Provided primary client support to all clients, maintaining client satisfaction
- Promoted and sold merchandise
- Kept front desk area, gym and locker rooms clutter free and orderly
- Learned and mastered computer system containing company's data
- Answered phone calls
Clerical Assistant
Yeager & Pierson Attorneys At Law
07.2015 - 08.2017
- Assisted clients in either English and Spanish-e.g., answered questions and guided them through paperwork
- Maintained front desk and telephones
- Filed necessary paperwork at the county courthouse during various stages of litigation
Education
Bachelor of Science - International Business
Schiller International University
Paris, France - Tampa, FL11.2023
Skills
- Bilingual (Spanish and English)
- Adaptable & self-directed
- Client & employee relations across various industries
- Project coordination & process improvement
- Adept in Salesforce CRM & Microsoft 365 tools (Excel, Forms, Teams, Outlook, etc)
- Tech-savvy & quick to learn new tools & systems
Certification
- SHRM-CP, Society for Human Resource Management (SHRM) - In Progress
- HRIP, International Association for Human Resource Information Management (IHRIM) - In Progress
Timeline
Non-Profit Leadership & Management Intern
Thaddeus Resource Center
05.2025 - Current
Human Resources Intern
Thaddeus Resource Center
03.2025 - Current
Clerical Assistant
Law Office of Angela Zinn and Heather Cutlip
10.2023 - 01.2025
Driver
Lyft
10.2020 - Current
Sales Representative/Manager
Dicks Liquor
09.2020 - 05.2021
Social Media Manager (Restaurants)
Juventale Consulting Agency
01.2020 - 05.2020
Service Representative
24 Hour Fitness
01.2018 - 06.2018
Clerical Assistant
Yeager & Pierson Attorneys At Law
07.2015 - 08.2017
Bachelor of Science - International Business
Schiller International University
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