Kimberly Gray
Shelby,MI
Summary
Competent Process Analyst offering over 10 years of experience in Supply Chain roles. Analytical and logical mindset with skill in developing actionable solutions to meet business needs. Promoting exemplary talents in documentation and reporting.
Overview
19
19
years of professional experience
Work History
Global Process Analyst
SUN CHEMICAL, OTC-DCS
07.2021 - 06.2023
- Provide Sales & Distribution process expertise to their respective design team
- Support development of global Sales & Distribution process and supporting sub-processes
- Understand overall scope of their respective design team
- Create, execute, and document tests as per Corporate IT procedure
- Identify root of business problems and creating strong and rational business cases for change/no action
- Help to develop training courses, workshops, and methods to support process management
- Firsthand participation on cross-functional project teams in development of new enhancement.
- Increased efficiency and team performance by implementing actionable process improvements.
- Liaised with staff managers to collaboratively design process change implementation plans.
- Produced documentation outlining process improvement solutions.
- Processed management reports on monthly basis through effective collaboration with various departments.
- Instructed personnel on specific changes to OTC-DCS parameters, effectively communicating required alterations to workflow.
Business Expert
BASF Corporation
01.2019 - 07.2021
- Support development of technical concepts, drafting concepts
- Provide input for IT in specific process area
- Create and perform training
- Communicate information to different communities (e.g., test progress, automation rate)
- System analysis, consulting in interpretation of data and testing together with Key Users
- Alignment with regions within BCE
- Escalation instance for specific process areas
- Performed statistical analyses to gather data for operational and forecast team needs.
Supply Chain Planning Manager
BASF Corporation
10.2016 - 12.2018
- Develop proper regional planning and inventory management strategies to support pigments business targets in the Americas
- E.g., Define product segmentation for different planning strategies
- Provide guidance at regional/country levels relevant to inventory management rules; define proper inventory goals and take actions to achieve
- Supervise and guide eight regional planners in order management and replenishment planning to balance service and cost / inventory levels
- As planning process owner, monitoring process quality via defined KPIs (e.g., FCA, production confirmations, net demands, inventory, service level etc.)
- Provide necessary training to different partners for process improvement
- Collaborating with Information Services, Planning Experts within GS, and global planning team to offer enhanced technical solutions as well as processes to the planning community
- Identify and escalate conflicting targets and schedules (production, sales & distribution, inventories)
- Participating in SOP meetings, sales meetings, and other business meetings as required
Regional Product Manager
BASF Corporation
01.2016 - 10.2016
- Define and manage cost/margin management initiatives
- Define regional pricing guidelines to ensure required maximum profitability
- Define regional product portfolio to serve all industry segments in collaboration with MSM
- Own Allocation management decisions and related communication
- Validate demand planning forecast and asset balancing for assigned products in alignment with S&OP process.
Sales & Operations Planning Lead
BASF Corporation
10.2013 - 01.2016
- Manage and drive pigments S&OP process regionally with global input (where applicable) to include all sites
- Manage monthly S&OP process including scheduling, action items, issue resolution and tracking
- Facilitate Pre-Sales & Operations Planning and Executive Sales & Operations Planning meetings
- Drive accountability and process improvement based on KPI's for targets
- Evaluate and report key operational metrics to various internal users, such as Supply Chain, Operations Managers, Product Mangers, Finance Manager, Business Directors, Sales Director, and Vice-President
- Identify through supply and demand validation processes and bring to resolution imbalances while working with Product Management, Marketing, Sales, Manufacturing
- Develop 3-6 month rolling inventory forecast trend based on historical data and current demand utilizing Microsoft office analysis (DIV)
Supply Chain Planner II
BASF Corporation
05.2010 - 10.2013
- Balance master production schedule within defined supplier capabilities and/or constraints
- Provide monthly three- or six-month rolling forecast to Affiliates and Toll manufacturers
- Communicate identified balancing issues and work within team structure to resolve
- Manage unique requirements related to third party supply agreements (e.g., pricing, billing resolution, etc.
- Manage procurement of all related raw material and packaging supplies to support production schedules at Toll manufacturers.
- Management of finished goods warehouse distribution plan synchronized with supplier master production schedules.
- Facilitate Ultraform Supply / Demand balancing activities in support of Plastics, monthly Sales and Operations Planning processes.
Inventory Analyst/Supply Chain Planner
BASF Corporation
10.2005 - 05.2010
- Run Daily, Weekly, Monthly Inventory reports via access queries and GIIC global reporting application utilizing Microsoft office analysis
- Managed, led, and facilitated dysfunctional inventory meetings relative to Aged, Off-Spec, and Trials
- Update KPIs
- Lead Monthly Dysfunctional Inventory Update Meeting
- Analyze inventories and communicate areas of adjustment to supply chain planners based on sales history/demand
- Work with supply chain planners to adjust inventory targets
- Resolve warehouse issues related to inventory and/or SAP error messages
- Manage Ultraform business unit supply & demand along with other tolled activity.
Customer Care Representative
02.2004 - 10.2005
- Manage shipment of inventory to designated accounts
- Performed as return specialist by reviewing for accuracy and releasing credit if applicable
- Developed revised return process
- Responsible for answering consignment inquiries and helping to administer understanding of process flow
- Process billing for designated consignment accounts
- Investigate billing discrepancies.
Education
Bachelor of Business Administration - Accounting and Computer Information Systems
Davenport University
Skills
- Process Optimization
- Process Documentation
- Customer Service Process Improvement
- Microsoft office analysis
- Inventory Management
- Problem solving
- Continuous Process Improvement
- Employee Performance Reviews
- Microsoft SharePoint
- User Acceptance Testing (UAT)
- Cross-Functional Collaboration
Accomplishments
2023 Digital Compliance Systems Implementation
2020/21 Global/Local Business Transition
2018 Developed Scrap Sales Process
2017/18 Lead for Global Sub-Project C2C/TM
2017 Export Business Case (Insourced Opportunity)
Additional Information
- Rounded career, touching Finance, Customer Care, Supply Chain, Product Management, and Supply Chain Management. Majority of career contribution and experience in Supply Chain and Customer Service.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Global Process Analyst
SUN CHEMICAL, OTC-DCS
07.2021 - 06.2023
Business Expert
BASF Corporation
01.2019 - 07.2021
Supply Chain Planning Manager
BASF Corporation
10.2016 - 12.2018
Regional Product Manager
BASF Corporation
01.2016 - 10.2016
Sales & Operations Planning Lead
BASF Corporation
10.2013 - 01.2016
Supply Chain Planner II
BASF Corporation
05.2010 - 10.2013
Inventory Analyst/Supply Chain Planner
BASF Corporation
10.2005 - 05.2010
Customer Care Representative
02.2004 - 10.2005
Bachelor of Business Administration - Accounting and Computer Information Systems
Davenport University
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