KIMBERLY B. PRATT
Fort Wayne,IN
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Mental Health Assistant
Parkview Health
10501 Corporate Dr, Fort Wayne, IN 46845
02 2023 - 09 2024
- Actively participated in case conferences, presenting relevant information on patient progress for collaborative decision-making purposes.
- Maintained detailed records of patient progress, facilitating effective communication among healthcare team members.
- Assisted patients in setting attainable goals for themselves, reinforcing progress and celebrating achievements along the way.
- Monitored medication administration, ensuring accurate documentation and adherence to prescribed regimens.
- Developed rapport with patients by actively listening and empathizing, fostering an atmosphere of trust and mutual respect.
- Educated patients on coping techniques and self-care strategies, empowering them to manage their own mental health effectively.
Assistant Program Manager
Fresh New Start
01 2021 - 12 2023
- Maintained accurate records of program activities, results, and participant progress for future reference and analysis.
- Assisted in the recruitment, onboarding, training, and support of new team members to maintain a high-performing workforce dedicated to achieving program objectives.
- Adapted quickly to changing priorities while maintaining a high level of attention to detail in all aspects of role responsibilities.
- Facilitated open lines of communication between team members for efficient decision-making processes during project implementation stages.
- Managed budgets, tracked expenses, and ensured cost-effective use of resources within the program.
- Ensured compliance with organizational policies and procedures while executing program tasks efficiently.
- Provided ongoing support to Program Coordinator in planning, execution, and evaluation of various initiatives within the department.
Case Facilitator II Adults
Northeastern Center Inc
1930 Dowling St, Kendallville, IN 46755
11 2017 - 09 2021
- Enhanced learning outcomes with integration of multimedia tools and interactive exercises.
- Enhanced client well-being by developing and implementing individualized case management plans.
- Established rapport with clients through empathetic listening and effective communication skills.
- Developed strong working relationships with community partners to enhance referral networks and resource availability for clients.
- Served diverse populations including adults with addiction issues, mental health disorders, homelessness challenges or other barriers to social stability.
- Monitored client progress towards established goals, adjusting case management plans as needed to ensure optimal outcomes.
- Stayed current on industry best practices for adult case management through continuing education and professional development opportunities.
- Reduced case overload by efficiently managing a caseload of 50+ clients in a timely manner.
- Conducted thorough assessments, identifying specific needs and appropriate services for each client.
Residential House Manager
ResCare Residential Services
9434 Lima Rd, Fort Wayne, IN 46818
11 2014 - 11 2017
- Assisted residents with daily hygiene and living tasks.
- Streamlined daily operations for increased efficiency through effective staff management and delegation of tasks.
- Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
- Administered emergency response protocols effectively during crisis situations within the residence hall community setting area.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
Bachelors - Psychology
05.2026
GED -
07.1999
Skills
- Quality service
- Loss prevention management
- Staff Management
- Training and mentoring
- Team Building
- Inventory and restocking
- Hiring and recruitment
Timeline
Mental Health Assistant - Parkview Health
02 2023 - 09 2024
Assistant Program Manager - Fresh New Start
01 2021 - 12 2023
Case Facilitator II Adults - Northeastern Center Inc
11 2017 - 09 2021
Residential House Manager - ResCare Residential Services
11 2014 - 11 2017
Southern New Hampshire University - Bachelors , Psychology
OAK GROVE HIGH SCHOOL - GED,