Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
21
21
years of professional experience
Work History
Office Assistant
Mountain View Community Development
10.2024 - Current
Perform a wide variety of general clerical duties including answering the phones, filing (paper and electronic), billing, posting public notices, creating reports, scheduling meetings and assisting with mailings
Assist with a variety of financial related tasks and responsibilities
Work with Microsoft Excel, Word, and Outlook applications, as well as the Department's software programs
General filing duties and light data entry
Respond to public inquiries with exceptional customer service, on the telephone, through email and in person, and refer to appropriate staff members for more specific information as appropriate
Issue, receive, type, and process various applications, permits, and forms related to programmatic area of assignment
Type and track correspondence, reports, notices, and mailings frequently requiring independent judgement
Maintain a variety of records; collect, check, and tabulate data; prepare routine reports/spreadsheets
Maintain and monitor accurate, effective records and files; follow up on due dates; perform other monitoring functions to ensure timely completion of work
Input data, maintain records, track code correspondence for files; assemble materials and information from various resources
Production Coordinator
SDI Insulation Inc
04.2024 - 09.2024
Coordinate with contractors and homeowners to schedule installation
Coordinate with Production Department to dispatch installers to job sites with proper materials
Coordinate with warehouse management to track materials for upcoming projects
Complete LCP Tracking reports for prevailing wage projects
Act as liaison between estimators, production and contractors
Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
Owner/Manager
The Longboard Margarita Bar
10.2010 - 09.2023
Managed day-to-day business operations.
Managed employee schedules
Managed payroll and medical benefits for employees
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Managed the monthly entertainment calendar
Procured international artists for weekend performances
Created and executed contracts with international music artists and performers
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Managed fundraising efforts for local schools and charities
Implemented marketing strategies to increase brand awareness and attract new customers.
Office Manager
Fitzpatrick & Sons General Contractors, Inc.
04.2004 - 09.2010
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Maintained inventory of office supplies and placed orders.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.