Kimberly D. Seib
Hartland,WI
Summary
Organized and dedicated Administrative professional with over 22 years of successful experience with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Goal-oriented individual with strong leadership capabilities.
Overview
23
23
years of professional experience
Work History
Lead Patient Coordinator/Surgical Scheduler Coordinator
Medical College of Wisconsin
09.2006 - 02.2023
- Serve as Lead in surgery coordination team
- Responsible for scheduling over 25 surgeries per day and working closely with physicians and their patients
- Organized physician surgical work flow and optimization of operating rooms
- Maintained excellent working relationship throughout institution including outside vendors and patients
- Serve as leader for co-workers and assist them in problem-solving issues
- Responsible for recruitment, orientation and training of new employee
- Developed and organized team-oriented process and promoted team-oriented environment
- Serve as Super User for Epic system within department
- Excellent customer service skills including answering over 100 calls per day
- Assist managerial team in workflow of clinical and practice changes
- Serve as advocate for patients and physicians with varies insurance companies
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Applied administrative knowledge and courtesy to explain procedures and services to patients
Administrative Assistant
Neurosurgery, Medical College of Wisconsin
09.2002 - 09.2006
- Maintained excellent customer service skills when communicating with patients and physicians
- Organized physician’s schedule and planned meetings
- Drafted medical reports and letters for patients
- Created and designed department Web site
- Developed and led training process of new employees
Rachidian Society Coordinator, Program Coordinator
Medical College Of Wisconsin
09.2003 - 08.2006
- Coordinated organization and planning of annual Neurosurgical Conference in Hawaii
- Worked collaboratively with over 50 physicians and Continuing Medical Education office for physician credits
- Responsible for preparation of conference invitations, collection of conference abstracts and organization of conference booklets
- Supported and supervised other coordinators at conference with media equipment, attendances, medical credit counts, and banquet events
- Finalized completion of conference including calculation of physicians’ CME credits and submission
Education
B.B.A - Marketing and Management
Wisconsin Lutheran College
Milwaukee, WI05.2002
Skills
- Customer Service
- Employee Training
- Process Optimization
- Training and Development
- Administrative Support
- Performance Improvement
- Time Management
- Advanced MS Office Suite Knowledge
- Workflow Planning
Timeline
Lead Patient Coordinator/Surgical Scheduler Coordinator
Medical College of Wisconsin
09.2006 - 02.2023
Rachidian Society Coordinator, Program Coordinator
Medical College Of Wisconsin
09.2003 - 08.2006
Administrative Assistant
Neurosurgery, Medical College of Wisconsin
09.2002 - 09.2006
B.B.A - Marketing and Management
Wisconsin Lutheran College
Similar Profiles
Danielle BuetowDanielle Buetow
Division Administrator at Medical College of Wisconsin/Childrens WisconsinDivision Administrator at Medical College of Wisconsin/Childrens Wisconsin
Stephanie BachStephanie Bach
New Patient Coordinator at Medical College Of WisconsinNew Patient Coordinator at Medical College Of Wisconsin
Sarah MillerSarah Miller
Account Research Representative II at Medical College of WisconsinAccount Research Representative II at Medical College of Wisconsin
Victor BaidooVictor Baidoo
Graduate Research Assistant at Medical College of WisconsinGraduate Research Assistant at Medical College of Wisconsin
Emilie ReinowskiEmilie Reinowski
Middle School Science and Spanish Teacher at Immanuel Lutheran SchoolMiddle School Science and Spanish Teacher at Immanuel Lutheran School