Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberly D Stiffler

Santa Rosa Beach,FL

Summary

Dynamic individual with hands-on experience in Property Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to making meaningful contributions and advancing organizational goals.

Overview

29
29
years of professional experience

Work History

Director of Home & Management/Business Development Coordinator

Diamond Gulf Rentals
04.2021 - Current
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Manage all aspects of owner experience and relationship to include complete the care and maintenance of their home.
  • Act as a liaison and between our owners and all departments of the company
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Inspect and arrange for maintenance and housekeeping to meet our standards
  • Maintain a positive, proactive and productive relationship with owners
  • Oversee properties' personnel and assess its performance
  • Worked closely with Revenue Management to ensure accurate pricing and financial performance
  • Build and nurture relationships with vendors and prospective vendors to benefit the business
  • In depth knowledge of local rules and regulations surrounding property management
  • Well organized with excellent time management abilities
  • Interpersonal relations prowess with strong communications skills
  • Business Development, targeting and obtaining new owners and their homes
  • Onboarding new homes to meet company standards

Senior Home Liaison/Reservations-Guest Services

Royal Destinations
04.2015 - 05.2021
  • Implementation of revised policy and procedures within the department
  • Focused on Guest Relations, experiences and issues during guests stays
  • Training new hires
  • Beach Chair Reports, Preparation of Revenue, Inquirer and Market Reports for weekly meetings
  • Strong Owner Relationships for 23-30 properties
  • Revenue Management
  • Yearly Property Comp Studies
  • Yearly Rates and Adjustment for properties or as needed adjustments
  • Momentum Campaigns for new homes or homes behind the market
  • Service Order Management
  • Booking Summary
  • New Owner Onboarding
  • Replied to guest reviews
  • Vendor Relations
  • Housekeeping Relations
  • Operations
  • Home Management, coordinating remodels, home issues, upgrading decor, photos, vendor assignment, and maintenance
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Communications with all departments
  • Troubleshoot with guest or owner issues
  • Training new employees
  • Assisted Sales Team on new prospects
  • Solved conflicts and addressed issues that occurred between other entities and business.

Office Manager/Executive Assistant to the Chief Executive Officer

Healthmark of Walton Home Health Services
06.2011 - 08.2013
  • Manage and Maintain Home Health Office at Healthmark Regional Medical Center.
  • Receiving Nursing Notes, Physician Orders, HHA Orders, and Referrals.
  • Patient Preparation and Verification of Insurances.
  • DME Preparation.
  • Submission of biweekly reports to State.
  • Preparation of Monthly and Quarterly Reports.
  • Executive Assistant to CEO, COO, and CFO
  • Physician Credentialing
  • Prepare Board of Director/Medical Staff Meetings and Minutes
  • Maintained HIPPA Policies and Procedures
  • Screening/Pre Interviewing Potential New Hires
  • Prepared/Maintained Employee Records, Credentialing, Drug Screens, Level I & II Background Screening, All Licensure's, and Termination Procedures
  • Receiving Nursing Notes, Physician Orders, HHA Orders,and Referrals.
  • Patient Preparation and Verification of Insurances.

Office and Sales Manager

Pyramid Storage & Handling, Inc.
12.1995 - 08.2010
  • Created all office systems for a new company startup in 1995.
  • Created all office systems for a new company startup in 1995. Maintained office procedures, AP/AR, filing, setting appointments, advertising, filing systems, banking, payroll, making modifications as the company grew.
  • Built new customer/vendor relations
  • Liaison between all impacted sales teams to ensure proper communications, project management to meet deadlines.
  • Highly focused and results-oriented in supporting complex, deadline-driven operations, identifying goals and priorities, resolving issues with each job.
  • Oversees the sales representative’s year-to-year profit/loss, commissions records, customer/vendor relations, ongoing training within industry and safety, and meeting deadlines.
  • Performed training/consultation with the customer for improvements for safety, OSHA requirements, warehouse design, and product distribution, installation, and meeting deadlines for installs.
  • Maintained numerous manufacturing facilities, generation plants, warehouses, distribution centers providing Material Handling Products, Safety Consultations, Installation, Problem Solving Solutions, and VIP Manufacturing facilities.

Education

Bachelor of Arts - Business Management

Penn State University
State College, PA
06.1995

Skills

  • Office Management
  • Manufacturing Design and Safety
  • Reservations/Guest Services Manager
  • Owner Relations
  • Home Liaison (Property Manager)
  • Excellent Communication Skills
  • Excellent Time Management Skills
  • Revenue Management
  • Organized and Efficient
  • Team Player
  • Strong Management Skills
  • Always Pose's a Positive Attitude
  • Project Coordination
  • Verbal and written communication
  • Intellectual property management
  • Contract and Vendor Management

Accomplishments

  • SALES ASSOCIATE- Pyramid Storage & Handling, Inc.
  • Central City, PA (1999-2003) Generated sales lead to target new accounts by coordinating product information Performed training/consultation with customers for improvements within their facilities Specialized with Safety Identification Products and Material Handling Equipment Maintained a loyal satisfied customer base with ongoing sales Secured exclusive contract with Power Generation Plants for all LOTO supplies and Industrial Labeling Systems.
  • Worked with numerous Manufacturing Companies, Maintenance Departments, Builders Generation Plants, Schools for Problem Solving Solutions, Products, Safety Training, Implementing VIP (Visually Instructive Plat) to cut down costs and to make work flow more productive.
  • Achieved Maintenance Contract for WalMart Distribution Facilities in Western PA.

Timeline

Director of Home & Management/Business Development Coordinator

Diamond Gulf Rentals
04.2021 - Current

Senior Home Liaison/Reservations-Guest Services

Royal Destinations
04.2015 - 05.2021

Office Manager/Executive Assistant to the Chief Executive Officer

Healthmark of Walton Home Health Services
06.2011 - 08.2013

Office and Sales Manager

Pyramid Storage & Handling, Inc.
12.1995 - 08.2010

Bachelor of Arts - Business Management

Penn State University

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Kimberly D Stiffler