Kimberly Dawn Troxell
Fort Worth,TX
Summary
Experienced and self-motivated Human Resource Manager with five years of industry experience overseeing the Human Resources Department of a country club, and working to implement programs and changes that enhanced the club. Knowledge about employment laws and effective organizational planning. Offering an array of skills in accurate employee job performance assessment, Federal/State & Employment Law, leadership development, succession planning, benefits/compensation, diversity awareness, employee labor relations, workforce management and HR trend analysis. Proven ability to successfully multi-task in a dynamic, fast-paced environment while meeting all deadlines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Shady Oaks Country Club
08.2018 - Current
- Planned, organized, and coordinated special events and celebrations.
- Recruited, hired, and trained to develop high-performing staff.
- Implemented policies and procedures to improve club operations and standards.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Prepared monthly reports and budgets to track revenue and expenses.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Calculated deductions and processed payroll for employees.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Answered employee inquiries regarding health benefits and 401k options.
- Performed budget analysis to control expenditures and predict future budget needs.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Processed employee claims involving performance issues and harassment.
- Oversaw workers' compensation program for employees injured on job.
- Monitored administration of benefits program to maintain compliance with employee insurance program.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Educated employees on company policy and kept employee handbook current.
Human Resources Manager
Bridgeway Health Services
01.2017 - 08.2018
- Researches analyzes, and responds to inquiries and complaints regarding human resources policies and procedures
- Administers benefits programs or provides assistance with concerns for medical; dental; vision; EAP; life insurance; 401k, short-term disability; long term disability
- Ensure all related legal requirements are met with regard to testing, interviewing, pre-employment requirements, and offers within HR Department and across all levels of management
- Facilitation of hiring process to include: recruitment, initial applicant screening, interviewing, reference checks, administering required examination, license verification and criminal history checks
- Prepares and maintains confidential and sensitive records, files and reports
- Files EEO-1 report annually; and maintains other records, reports and logs to conform to EEO regulations
- Assisting with payroll and additional projects, as assigned.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Human Resources Administrator
Northrop Grumman
02.2017 - 12.2017
- Managing leaves of absence for Union and Non-Union employees nationwide
- Subject Matter Expert for leave and Worker's Compensation programs
- Handling of STD/FMLA approvals and denials of assigned claims
- Maintaining employee personnel files to ensure legal compliance
- Partners with HRBP on difficult claims
- Coordinate with Managers and directors on employee return-to-work plans
- Assisting with additional projects, as assigned
- Formulates methods to improve employment policies, processes and practices as well as recommending changes to management.
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled onboarding process for newly hired employees, which included distribution of all paperwork.
- Developed and implemented HR policies and procedures to promote a clear and consistent approach to managing employees
- Prepared new hire letters, employee contracts, and corporate policies
Home Health Office Manager
Cook Children’s Health Care
07.2014 - 03.2016
- Facilitated interaction between patients, departments, and hospitals as needed
- Managed a $5 million annual budget for office and personnel
- Responsible for entering payroll on an bi-weekly basis for all Home Health personnel
- Liaison to IS department and vendors for computer system issues
- Responsible for ensuring all invoices are processed for payment and followed up with discrepancies
- Responsible for all HR functions for location
- Performed audits and reports to ensure accuracy and cost efficiency for organization
- Provided superior level support and coordination across all departments.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Human Resource Manager
Ricca Chemical Company
11.2012 - 11.2013
- Planned, directed, and coordinated administrative functions
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events and incentive programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Performed Compensation and benefits analysis to ensure equity in total rewards for employees
- Managed Performance Appraisal program according to company policies
- Established a training program that resulted in a reduction of accidents
- Provided guidance to employees regarding all HR matters
Education
Bachelor of Science - Business
Western Kentucky University
Bowling Green, KY06.
Skills
- Improving Organizational Standards
- Recruitment Strategies
- Workforce Trends and Analysis
- HR Systems
- Performance Review Management
- Organization Procedures
- Equal Opportunities Facilitation
- Labor Relations Coordination
- Compliance
- Develop Policies
- Strategic Planning
- Compensation and Benefits Administration
Affiliations
Multifaceted and goal oriented professional with valuable experience in Human Resource Management, including recruiting, training and motivation of employees and retention. Strong command of employment laws, compliance issues, and benefit plans. Possess’ excellent planning and prioritizing skills coupled with strong problem-solving skills and the ability to make independent decisions.
Certification
- SHRM-CP - SHRM Certified Professional
Timeline
Human Resources Manager
Shady Oaks Country Club
08.2018 - Current
Human Resources Administrator
Northrop Grumman
02.2017 - 12.2017
Human Resources Manager
Bridgeway Health Services
01.2017 - 08.2018
Home Health Office Manager
Cook Children’s Health Care
07.2014 - 03.2016
Human Resource Manager
Ricca Chemical Company
11.2012 - 11.2013
Bachelor of Science - Business
Western Kentucky University
- SHRM-CP - SHRM Certified Professional
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