Kimberly E. Jones
Brooklyn
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office Manager
NAICA Transitional Housing Program
02.2023 - Current
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created and organized assignments to drive operational excellence.
- Schedule interviews and arrange meetings
- Liaison between company departments.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Police Administrative Aide
New York Police Department
11.2009 - 11.2016
- Performed daily typing and filing for major crimes unit.
- Managed filing system, entered data and completed other clerical tasks.
- Organized police mandated documents, reports, records and arranged documents for the court of law.
- Maintaining databases and other statistics to accurately capture the work of the agency.
Secretary
New York City Housing Authority
03.1997 - 11.2009
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Supervised and handled daily scheduling tasks and provided administrative support for entire department.
Account Manager
Rent-A-Center
09.2004 - 05.2006
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Achieved or exceeded company-defined sales quotas.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Education
No Degree - Bachelor's of Arts in Allied Health
SUNY Empire State College
New York, NYAssociate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Brooklyn, NY05.2021
Skills
- Database Management
- Planning and Coordination
- Problem-Solving
- Analytical and Critical Thinking
- Training and Development
- Organizational Systems
- Records Management Systems
Certification
- First Aid/CPR Certified
- CET - EKG Technician
- Mandated Reporter
- CNA - Certified Nurse Assistant
- Licensed Driver
Timeline
Office Manager
NAICA Transitional Housing Program
02.2023 - Current
Police Administrative Aide
New York Police Department
11.2009 - 11.2016
Account Manager
Rent-A-Center
09.2004 - 05.2006
Secretary
New York City Housing Authority
03.1997 - 11.2009
No Degree - Bachelor's of Arts in Allied Health
SUNY Empire State College
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
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