KIMBERLY GEM S. GABUAT
Concord,CA
Summary
Motivated Medical Support Assistant offering direct patient care experience and proficiency in medical office management. Committed to delivering superior patient satisfaction while consistently meeting regulatory standards. Possesses excellent communication and interpersonal skills that establish trust and foster strong connections with patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Advanced Medical Support Assistant
VA Northern California Health Care System
Martinez, CA
09.2022 - Current
- Coordinates veteran appointments through community vendors, utilizing guidance and direction from the veteran's care team.
- Develops and maintains effective and efficient communication with the veteran, veteran representatives, interdisciplinary care team, VA medical centers, and other agencies.
- Follows up with community vendors to ensure appointment completion and obtains medical records.
- Manages patient systems to verify and validate accuracy and resolve issues.
- Utilize medical office software, including EMR systems, for managing patient records and administrative tasks on a daily basis.
- Schedules appointments, including interpreting and verifying provider orders in accordance with VACC processes, guidelines, and directives.
Certified Nurse Assistant
VA Northern California Health Care System
Martinez, CA
10.2014 - 10.2022
- Assist physicians and nurses in the care and treatment of veterans receiving medical, skilled nursing, hospice, rehabilitation, and dementia care.
- Observe and report changes in the veteran's behavior, bodily complaints, and appearances to the charge nurse.
- Assist with the prevention of skin breakdown, rehabilitation, and/or restorative nursing.
- Provide and assist veterans with Activities of Daily Living, such as bathing, feeding, elimination, and ambulation needs.
- Maintained accurate records of patient progress and condition.
- Participated in team meetings with nurses, physicians and other healthcare personnel regarding patient care needs.
- Prepared rooms for incoming patients by setting up medical equipment and making beds according to hospital protocols.
- Assisted in maintaining a safe environment by adhering to infection control policies and procedures.
- Provided compassionate care to elderly, disabled and terminally ill veterans.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented activities and recorded information in EMR system.
Certified Nurse Assistant
Kingsley Manor Retirement Community
Los Angeles, CA
12.2013 - 06.2014
- Help keep resident’s rooms clean and supplied
- Assist residents with managing nutritional needs by checking food trays, feeding, and monitoring food intake
- Answer patient calls and respond to emergencies
- Ensure the accurate, timely flow of information by maintaining detailed patient records and updating the healthcare team on resident’s status
- Perform a wide variety of duties aimed at increasing the comfort of the residents.
Education
Bachelor of Science - Health Administration
Grand Canyon University
AZ02-2025
Associate in Science - Allied Health -
Diablo Valley College
CA05.2020
Certified Nurse Assistant -
Los Angeles Job Corps
CA01.2013
Health Information Technology -
ECC Mid-Wilshire Campus
Los Angeles, CA10.2012
Skills
- Bilingual (English and Tagalog)
- Medical terminology proficiency
- Proficient in patient scheduling
- HIPAA Compliance
- Patient Flow Management
- Documenting and Record-Keeping
- Interpersonal Skills
- Customer Service Skills
- Technical Skills
- Adaptability and teamwork Skills
- Strong communication abilities
Accomplishments
- Invited to join Alpha Chi - National College Honor Society at Grand Canyon University
- Currently holding a 4.0 GPA at Grand Canton University
- Constantly recognized as team's Top Producer and Top Productivity
Certification
Certified Nurse Assistant - January 2023
References
References available upon request.
Timeline
Advanced Medical Support Assistant
VA Northern California Health Care System
09.2022 - Current
Certified Nurse Assistant
VA Northern California Health Care System
10.2014 - 10.2022
Certified Nurse Assistant
Kingsley Manor Retirement Community
12.2013 - 06.2014
Bachelor of Science - Health Administration
Grand Canyon University
Associate in Science - Allied Health -
Diablo Valley College
Certified Nurse Assistant -
Los Angeles Job Corps
Health Information Technology -
ECC Mid-Wilshire Campus
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