Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

KIMBERLY M. HART

Administration Coordinator
Ridley Park,PA

Summary

Results-driven professional with over 15 years of proven ability to streamline various administrative tasks, generate and analyze data, organize schedules, coordinate travel, and manage projects for measurable impacts. Dedicated advocate for customer-centric missions and fostering strong relationships with teams and stakeholders.

Overview

25
years of professional experience

Work History

Grid One
Marcus Hook

Data Entry & Dispatch Coordinator
08.2019 - Current

Job overview

  • Operate various interaction platforms (phone, text, email, chat) daily to efficiently manage inquiries, resolve issues, and maintain accuracy and data integrity by adhering to strict security protocols, ensuring 100% confidentiality.
  • Produce and optimize over 30 routes daily based on available technicians, weather conditions and traffic hazards.
  • Boosted production by 20% through strategic scheduling and precise location monitoring.

Amazon
Philadelphia

Warehouse Associate
10.2019 - 02.2023

Job overview

  • Completed accurate and presentable client orders within time allotment.
  • Surmounted efficiency expectations by 20% with optimizing inventory and productivity while adhering to safety protocols.

Victoria’s Homecare
Swarthmore

Scheduling Coordinator
01.2017 - 10.2019

Job overview

  • Lowered company costs by over 25% by closely monitoring work hours and strategically adjusting schedules.
  • Assisted 60-65 clients/aides daily with scheduling concerns/issues via chat, text, phone, and email support.
  • Streamlined communication for improved schedule adherence and efficiency by 30%.
  • Managed weekend call out coverage with pre-organized list of available aides who met criteria of both office and client.

Advanced Nursing Care
Collingdale

Scheduling & 24/7 On-Call Coordinator
07.2013 - 12.2016

Job overview

  • Governed approx. 475-500 schedules while replacing prompt 24/7 call-out coverage
  • Drove financial performance by 35% by reducing excessive overtime.
  • Improved client retention rates through clandestine surveys of client satisfaction.
  • Built valuable, trusted relationships with clients, vendors, and caregivers to safeguard prominent satisfaction levels.
  • Complied with company policies, procedures, and state regulations with accountable measures to maintain quality assurance standards; Implemented a call of action procedure to correct insufficiencies.

Endurance Physical Therapy
Aston , Pennsylvania

Office Manager and Marketing Representative
08.2003 - 05.2013

Job overview

  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Apple Vacations
Newtown Square , PA

Reservations Agent
08.1999 - 02.2003

Job overview

  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.

Education

Southern New Hampshire University

Bachelor of Arts in Psychology

Skills

Service coordination

Timeline

Warehouse Associate

Amazon
10.2019 - 02.2023

Data Entry & Dispatch Coordinator

Grid One
08.2019 - Current

Scheduling Coordinator

Victoria’s Homecare
01.2017 - 10.2019

Scheduling & 24/7 On-Call Coordinator

Advanced Nursing Care
07.2013 - 12.2016

Office Manager and Marketing Representative

Endurance Physical Therapy
08.2003 - 05.2013

Reservations Agent

Apple Vacations
08.1999 - 02.2003

Southern New Hampshire University

Bachelor of Arts in Psychology
05.2023
KIMBERLY M. HARTAdministration Coordinator