Hi, I’m
Kimberly House
Administrative Specialist
Redmond,WA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Summary
Dynamic administrative specialist with a proven track record in leadership, exceptional communication skills, and a strong customer service orientation. Expertise in managing daily operations while fostering collaboration and inclusivity among team members. Adept at multitasking and problem-solving, consistently driving business success through innovative solutions and strategic initiatives. Committed to enhancing organizational efficiency and creating a positive work environment.
Overview
25
years of professional experience
Work History
CBRE @ " Microsoft"
Administrative Specialist / Front Office
11.2018 - 12.2023
Job overview
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Member of Global Ideal Champion Program: “IDEAL Champions are individuals on the account who are passionate about diversity, equity and inclusion and want to serve in an advocate capacity. IDEAL Champions are committed to the CBRE MS Account DE&I Vision & Mission and will help to promote an equitable and inclusive culture within their teams.
Fred Meyer Stores, Inc.
Department Manager
06.2016 - 04.2017
Job overview
- Increased Customer Service Metric by 35% in the Shoe Department.
- Processed all special request orders and stock replenishment.
- Managed all P&L responsibilities including staff sales goals and performance coaching.
- Executed weekly placement of promotional advertisements.
- Consistently demonstrate leadership and maintain effective communication with all associates.
Ajilon Professional Staffing
Admin Assistant
07.2015 - 06.2016
Job overview
- Maintain customer accounts, update/enter transaction into SAP.
- Provide follow-up on concern resolution/customer satisfaction.
- Drafted meeting notes and resulting documents.
- Perform record-keeping; provide records to customers, as needed.
Thyssenkrupp Aerospace
Purchasing Admin Assistant
04.2014 - 06.2015
Job overview
- Maintain accurate invoice filing and retrieval system.
- Assisted in vendor setup, invoice coding, and reclassing issues.
- Coordinate Management meetings, luncheons, and events.
- (Additional work history available upon request)
Education
Highline Community College
Associate Degree from Hotel and Hospitality Management
01.2009
Skills
- Proficient in Microsoft Office
- Customer service excellence
- Reliable and flexible
- Strong verbal communication
- Office administration
- Meticulous attention to detail
- Delivering culturally responsive customer service
- Effective calendar organization
- Efficient registration processing
- Coordinating appointments
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Specialist / Front Office
CBRE @ " Microsoft"
11.2018 - 12.2023
Department Manager
Fred Meyer Stores, Inc.
06.2016 - 04.2017
Admin Assistant
Ajilon Professional Staffing
07.2015 - 06.2016
Purchasing Admin Assistant
Thyssenkrupp Aerospace
04.2014 - 06.2015
Highline Community College
Associate Degree from Hotel and Hospitality Management