KIMBERLY J. ROYBAL
Littleton,CO
Summary
Accomplished and results-driven sales professional offering 28 years of leadership and account management experience as an integral part of fast-paced sales teams. Strategic thinker and proactive problem solver with expertise in consultative selling and territory sales management. Strategic account development, strong interpersonal skills, proven sales track record, and relationship selling. Exceptional customer service skills. Strong PowerPoint skills, strong communicator, results-oriented. Created strategies to develop and expand existing customer sales. Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions.
Overview
28
28
years of professional experience
Work History
Field Sales Account Executive
Swire Coca-Cola
Denver, CO
01.2023 - Current
- Supported sales team members to drive growth and development.
- Educated store personnel about program changes, new processes and current product information.
- Resolved customer complaints promptly and effectively when necessary.
- Reviewed monthly reports from regional teams to ensure targets were being met or exceeded.
- Coordinated store restocking and merchandising to maintain product prevalence and promote sales.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Collaborated with others to discuss new opportunities.
- Organized special events at retail locations to engage customers, demonstrate products and boost sales.
Field Sales Manager
SWIRE COCA-COLA
Denver
05.2014 - Current
- Managed a sales team of 6 members
- Managed a portfolio of 450 accounts, which generated 546.7K in annual sales for 2016
- Managed budget forecasting, goal setting and performance reporting for district sales team
- Highlighted the difference between competitive brands and managed brands through innovative merchandising campaigns
- Worked effectively in a heavily cross-functional, fast paced environment
- Created and directed sales team training and development programs
- Addressed customer questions and concerns regarding products, prices and availability
- Present and execute customer marketing agreements, ensure retailer compliance
- Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments
- Delivered exceptional account service to strengthen customer loyalty.
Account Manager
COCA-COLA REFRESHMENTS
Denver
03.1997 - 05.2014
- Execute and close face to face sales calls
- Achieve monthly sales goals and objectives
- Recommended and helped customers select merchandise based on their needs
- Addressed customer questions and concerns regarding products, prices and availability
- Collaborated with colleagues to exchange selling strategies and marketing information
- Developed successful customer relationships and quickly resolved service requests to increase sales.
Account Manager
COCA-COLA REFRESHMENTS
Denver
05.2005 - 07.2012
- Utility
- Execute and close face to face sales calls
- Achieve monthly sales goals and objectives
- Maintain product quality and rotation as well as company standards
- Coach, train, and develop new and existing Account Managers
- Assist District Sales Managers with administrative duties
- Maintain customer service relationships to be the best beverage supplier.
Merchandiser
COCA-COLA BOTTLING COMPANY OF
DENVER
09.1995 - 03.1997
- Merchandize large store retail outlets
- Ensure account met company Merchandising standards
- Establish, build and maintain incremental and themed displays
- Assist Account Manager with order writing
- Provide excellent customer service to be the best beverage supplier.
Education
High School Diploma -
Green Mountain High School
05.1991
Some College (No Degree) -
Community College of Denver
Skills
- HIGH SCHOOL DIPLOMA
- Green Mountain Senior High School, Lakewood, Colorado
- 1993
- ASSOCIATES DEGREE
- Community College of Denver, Denver, Colorado
- PowerPoint, Excel, Margin Minder UXT, Power BI
- Account Management
- Contract Negotiation
- Sales Quota Achievement
- Sales Expertise
- Administrative duties
- Excellent customer service skills
- Sales optimization
- Staff Training and Development
- Problem-Solving
- Customer Trend Analysis
- Territory Management
- Direct Sales
- Detail-Oriented
References
References available upon request.
Timeline
Field Sales Account Executive
Swire Coca-Cola
01.2023 - Current
Field Sales Manager
SWIRE COCA-COLA
05.2014 - Current
Account Manager
COCA-COLA REFRESHMENTS
05.2005 - 07.2012
Account Manager
COCA-COLA REFRESHMENTS
03.1997 - 05.2014
Merchandiser
COCA-COLA BOTTLING COMPANY OF
09.1995 - 03.1997
High School Diploma -
Green Mountain High School
Some College (No Degree) -
Community College of Denver
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