Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly K. Gotori

Aurora,CO

Summary

Customer-focused leader with 30+ years of industry experience driving impactful operation initiatives, including logistics and process improvement. Cost containment expert, skilled in controlling costs and increasing efficiency. Analyst and planner, capable of identifying and solving complex problems and production challenges. Proven director of delivery teams, ensuring high service levels and lowest sustainable costs.

Overview

35
35
years of professional experience

Work History

Terminal Operations Manager Northeast

DENVER PUBLIC SCHOOLS
01.2017 - Current
  • Responsible for Terminal operations at NET
  • Manage 160+ staff and hourly employees, 6 days a week
  • Develop annual goals for myself and my staff to directly coincide with the Denver Plan; improved on-time service to 92%
  • Develop my staff and my hourly employees for future opportunities
  • Collaborate with other departments, parents and schools to ensure safe student transportation not only to and from school but also for extracurricular activities
  • Follow DPS, State and Federal guidelines for passenger transportation
  • Create and implement new and innovative ideas to help with the driver shortage and its effects on DPS and its students

Transportation Analyst II, Delivery Operations Department

STAPLES
01.2010 - 10.2017
  • Creates and analyzes complex financial and operational reports (Productivity, P & L, Sales & Budget, KPI’s), and identifies opportunities and methods for reducing cost, improving productivity and upgrading operational processes
  • Oversees delivery integration projects, designing and restructuring delivery routes using financial and operational optimization data and reports
  • Organizes and leads project meetings for management and staff to plan and launch successful programs, on time and on budget
  • Creates operating plans for daily operations and special operating days, ensuring productivity and efficiency meeting all safety standards

Business Manager/Human Resources Supervisor

UNITED PARCEL SERVICE
01.1991 - 01.2010
  • Managed 24-hour package operation, overseeing 60+ drivers, 9 supervisors and 30 part-time employees
  • Trained and mentored new supervisors in cost containment, strategic planning, and profit and loss
  • Extensive CDL and DOT knowledge
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Managed recruiting team to meet hiring initiatives for 4 shifts
  • Developed and implemented safety and new hire guidelines
  • Processed all new hire forms and paperwork


Education

Bachelor of Arts - Psychology and Criminal Justice

METROPOLITAN STATE UNIVERSITY OF DENVER
Denver, CO
08.1995

Skills

  • Analysis/Strategic Planning
  • Financial Reports
  • Operational Reports
  • Roadnet
  • Delivery Integration
  • Client Relationship Management
  • Team Building/Leadership
  • Budgeting & Cost Control
  • Problem Analysis/Resolution
  • Operational efficiency
  • Warehouse operations

Timeline

Terminal Operations Manager Northeast

DENVER PUBLIC SCHOOLS
01.2017 - Current

Transportation Analyst II, Delivery Operations Department

STAPLES
01.2010 - 10.2017

Business Manager/Human Resources Supervisor

UNITED PARCEL SERVICE
01.1991 - 01.2010

Bachelor of Arts - Psychology and Criminal Justice

METROPOLITAN STATE UNIVERSITY OF DENVER

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