Kimberly L. Barnes
Piney Flats,TN
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Certified Pharmacy Technician, Oncology
Ballad Health System
03.2010 - 04.2024
- Reduced medication errors through diligent verification of prescriptions and meticulous attention to detail.
- Maintained a safe pharmacy environment by adhering to infection control procedures and proper handling of hazardous materials.
- Increased accuracy in dosing calculations by applying strong mathematical skills to complex chemotherapy regimens.
- Streamlined workflow processes by organizing pharmaceutical supplies and assisting in the timely delivery of medications to patients.
- Promoted adherence to regulatory requirements by staying current on industry standards for oncology practice settings, reducing risk for compliance violations.
- Strengthened patient relationships by providing compassionate customer service and addressing concerns with empathy and professionalism.
- Contributed to a positive working environment by effectively communicating with team members and providing support as needed.
- Fostered a culture of continuous improvement within the pharmacy department by actively participating in staff meetings and contributing valuable feedback on operational processes.
- Exceeded quality assurance standards by consistently adhering to proper procedures for medication preparation, storage, and disposal.
- Facilitated timely medication administration by ensuring accurate and efficient processing of intravenous admixture orders for oncology patients.
- Expedited prescription processing times through proficient use of pharmacy software systems for order entry, labeling, and billing purposes.
- Improved patient care by accurately preparing and dispensing oncology medications under the supervision of a pharmacist.
- Enhanced efficiency in medication management by maintaining accurate records of medication inventories and patient profiles.
- Facilitated smooth operations during busy periods by multitasking effectively between various responsibilities such as medication compounding, inventory management, and customer service tasks.
- Assisted in training new pharmacy technicians, leading to improved staff performance and increased productivity within the department.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Certified Pharmacy Technician
Ballad Health
03.2010 - 04.2024
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted, measured and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Developed and implemented improvements to pharmacy organization system.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Liaised with other pharmacies to eliminate issues related to product expiration
Certified Pharmacy Technician
Wilsons Pharmacy
08.2009 - 01.2010
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Counted, measured and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated directly with doctors offices via telephone, fax and email.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Coordinated verification and filling of more than daily prescriptions in high-volume pharmacy environment.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Counted and labeled prescriptions with correct item and quantity.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Education
No Degree - BS RN
ETSU
Johnson City, TNSkills
- Sterile Compounding
- Patient confidentiality
- Labeling Accuracy
- Medication Dispensing
- Pharmaceutical Compounding
- IV Compounding
- Oncology medication knowledge
- USP 797 compliance
- USP 800 compliance
- Pharmacy Calculations
- Hazardous drug handling
- Pharmaceutical Calculations
- HIPAA Compliance
- Stocking shelves
- Dispensing Medications
- Prioritization and Organization
- Confidentiality and HIPAA
- Pharmacy and customer records management
- Data Entry
- Medication Storage and Labeling
- Staff Leadership
- Employee Training
- Manual and automated medication dispensing
- Drug Inventory Control
- Safe Chemical Handling
- Certified Pharmacy Technician (CPhT)
- Prescription Refill Fulfillment
- Equipment Cleaning and Maintenance
- Inventory Tracking
- Inventory Management
- Aseptic Techniques
- Drug Inventory Management
- Drug storage procedures
- Receiving incoming supplies
- Supply Restocking
- Certified Pharmacy Technician
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Intravenous admixture preparation
- FDA Drug Safety Guidelines
- Regulatory Compliance
- Heartsaver CPR AED (CPR AED)
- IV Supply Restocking
- Heartsaver CPR AED
Hobbies
I love any kind of crafts, sewing,knitting, crocheting, anything with my hands. I enjoy reading, mainly mysteries. Love going on adventures with my close friends, and making new friends. I volunteer in my church children's ministry. My main hobby is playing with my beautiful grandchildren and doing anything they are involved in.
Timeline
Certified Pharmacy Technician, Oncology
Ballad Health System
03.2010 - 04.2024
Certified Pharmacy Technician
Ballad Health
03.2010 - 04.2024
Certified Pharmacy Technician
Wilsons Pharmacy
08.2009 - 01.2010
No Degree - BS RN
ETSU
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