Compassionate Social Worker with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Work History
Owner/Operator
6 Years 2 Months
Small Town Laser & Prints | 06.2020 - Current
Managed daily operations of laser engraving and printing services.
Analyzed market trends to adapt services and meet changing customer demands.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Developed marketing strategies to increase customer engagement and sales growth.
Implemented quality control processes to enhance product consistency and reliability.
Case Manager (Part-Time)
2 Years
Humana | 05.2018 - 05.2020
Performed thorough interviews and documented all details.
Collaborated with individuals and families to evaluate service delivery.
Coordinated diverse resources to facilitate total care plan.
Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
Educated patients, families and caregiver's on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Healthcare Marketing Liaison
3 Years 10 Months
Advanced Home Care Inc. | 02.2014 - 12.2017
Developed and maintained partnerships with community organizations to improve patient outreach efforts.
Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Supported organizational growth through active participation in networking events, conferences, and professional associations.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.