Professional Summary
Overview
Work History
Education
Skills
Timeline

KIMBERLY M HAYDT

Small Town Laser & Prints
NEWTON,NC
26
years of professional experience

Compassionate Social Worker with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.

Work History

Owner/Operator

6 Years 2 Months
Small Town Laser & Prints | 06.2020 - Current
  • Managed daily operations of laser engraving and printing services.
  • Analyzed market trends to adapt services and meet changing customer demands.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Developed marketing strategies to increase customer engagement and sales growth.
  • Implemented quality control processes to enhance product consistency and reliability.

Case Manager (Part-Time)

2 Years
Humana | 05.2018 - 05.2020
  • Performed thorough interviews and documented all details.
  • Collaborated with individuals and families to evaluate service delivery.
  • Coordinated diverse resources to facilitate total care plan.
  • Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
  • Educated patients, families and caregiver's on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

Healthcare Marketing Liaison

3 Years 10 Months
Advanced Home Care Inc. | 02.2014 - 12.2017
  • Developed and maintained partnerships with community organizations to improve patient outreach efforts.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Supported organizational growth through active participation in networking events, conferences, and professional associations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Community Relations Representative

1 Year 4 Months
United Hospice | 10.2012 - 02.2014

Home Care Liaison

3 Years 9 Months
Liberty Home Care and Hospice | 01.2009 - 10.2012

Admissions/Marketing Director

1 Year 8 Months
Olde Knox Commons | 05.2007 - 01.2009

CAP/DA Case Manager

6 Years 8 Months
Carolinas Healthcare System | 09.2000 - 05.2007

Education

Master of Science - Healthcare Administration

Strayer University | Charlotte, NC | 2009
  • 3.9 GPA
  • Graduated Magna Cum Laude

Bachelor of Social Work

University of North Carolina | Charlotte | 1996

Skills

Skilled community-based case manager
Psychosocial assessments expert
Referrals and networking
Organized
Efficient under pressure
Compassionate
Multidisciplinary team collaboration
Case management
Confidential case documentation

Timeline

Owner/Operator

Small Town Laser & Prints
06.2020 - CurrentRead More

Case Manager (Part-Time)

Humana
05.2018 - 05.2020Read More

Healthcare Marketing Liaison

Advanced Home Care Inc.
02.2014 - 12.2017Read More

Community Relations Representative

United Hospice
10.2012 - 02.2014Read More

Home Care Liaison

Liberty Home Care and Hospice
01.2009 - 10.2012Read More

Admissions/Marketing Director

Olde Knox Commons
05.2007 - 01.2009Read More

CAP/DA Case Manager

Carolinas Healthcare System
09.2000 - 05.2007Read More

University of North Carolina

Bachelor of Social Work
Read More

Strayer University

Master of Science from Healthcare Administration
Read More
KIMBERLY M HAYDT