Kimberly M. Singh

• Maintains database by entering new and updated customer and account information
• Developed and maintained databases to store customer information.
• Prepares source data for computer entry by compiling and sorting information
• Processes customer and account source documents by reviewing data for deficiencies.
• Managed and organized documents for data entry tasks.
• Checked for accuracy by verifying data and records.
• Used computer software to store and retrieve data.
• Completed data entry tasks with accuracy and efficiency.

• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Demonstrated product features, answered questions and persuasively overcame objections.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

• Read, interpreted and followed written test instructions and procedures to accurately test products.
• Conducted tests and diagnostic procedures using tools such as analyzers.

• Plan, direct, or coordinate purchasing, warehousing, distribution, forecasting, customer service, and planning services
• Manage logistics personnel and logistics systems and direct daily operations.
• Promoted brand at industry events and through ongoing networking efforts.
• Reviewed and negotiated contracts with carriers to optimize shipping costs.
• Negotiated transportation and logistics contracts to reduce shipping costs.

• Performed duties such as feeding, bathing, dressing, grooming, or moving patients, or change linens
• Transferred or transport patients using hoyer lift.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

• Assisted with personnel records management to support recordkeeping accuracy.
• Collaborated with managers to identify and address employee relations issues.
• Advocated for staff members, helping to identify and resolve conflicts.
• Improved office efficiency by effectively managing internal communications and correspondence.

GPA: 3.5

• Dean's List