Kimberlyn Diaz Vazquez
New Bedford,MA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Just Perfect Grooming Salon LLC
05.2023 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Supervisor
True North Seafood
02.2021 - 05.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Inspector of Quality Control
IQFIQF
01.2020 - 01.2022
- Developed, implemented, and managed processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
- Daily Auction Product Review
- Identified appropriate quality standards and parameters for products
- Communicated quality standards and parameters to QA team, product development team, and other appropriate staff
- Coordinated product testing processes
- Participated in product testing
- Identified and analyzed issues, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
- Reviewed client, customer, and user feedback
- Coordinated Facility reviews/tours
- Maintained compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Communicated with production team members about quality issues.
Inspector of Quality Control
NorpelNorpel
05.2017 - 08.2019
- Managed high quality operating standards by reviewing and evaluating work of employees
- Identified, troubleshooted, and communicated quality measures and expected performance levels
- Maintained a safe, reliable, and efficient distribution system through the proper management of resources and workload prioritization
- Ensured that all field related work activities are performed in accordance with both State and Federal Codes and Regulations and the company's Operations and Maintenance Plan
- Used company software to monitor, inspect, and score assigned contractors performing work for Liberty
- Trained, monitored, and coached Inspectors in the use of programs
- Also, confirmed active utilization and reporting on our field activities
- Provided proactive and remedial training on operations activities where reviews in the field identify where refresher or additional training is necessary
- Assumed the leadership role in the support of company initiatives
- Identified, developed, and implemented work processes and practice improvement
- Communicated with employees, customers, and community officials concerning all aspects of operations and service delivery
- Reviewed and continually monitored available field resources and work practices in order to ensure a high level of productivity and efficiency
- Maintained personnel accountability as required and employed progressive disciplinary measures when applicable
- Ensured the safety of personnel by taking direct preventive measures and ensuring all related standards, rules, and laws are understood and followed.
Education
Human Resource -
Universidad de Puerto Rico (UPR) Recinto Arecibo
Skills
- Communication
- Organization
- Adaptability
- Confidentiality
- Technically Inclined
- Scheduling
- Project Management
- Appointment Setting
- Payroll
- Understanding of HR Compliance
- Employee Relations
- Risk Assessment
- English
- Spanish
References
Available Upon Request
Certification
- Haccp
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Salon Owner/Operator
Just Perfect Grooming Salon LLC
05.2023 - Current
Supervisor
True North Seafood
02.2021 - 05.2023
Inspector of Quality Control
IQFIQF
01.2020 - 01.2022
Inspector of Quality Control
NorpelNorpel
05.2017 - 08.2019
Human Resource -
Universidad de Puerto Rico (UPR) Recinto Arecibo
- Haccp
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