Kimberlyn Gros
Rayne,United States
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. As well as a highly focused daycare teacher with 10 plus years experience in childcare and babysitting.
Overview
5
5
years of professional experience
Work History
Daycare Teacher
Doodlebugs Daycare
09.2019 - 03.2020
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
Gas Station Clerk
Aj's Mini Mart
05.2019 - 07.2019
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
Sales Associate
Stage Stores
04.2016 - 03.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Cashier
Rouses Market
10.2014 - 04.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Florist
Rouses Market
10.2014 - 04.2016
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
- Boosted team productivity with clear communication, delegation of tasks, and time management skills.
Daycare Teacher
Coteau's Little Cutties
10.2014 - 05.2015
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.
- Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
Education
High School Diploma -
Rex Putnam HighSchool
Milwaukie, OR05.2014
Skills
- Activity Planning
- Lesson Planning
- Behavior Modeling
- Curriculum Implementation
- Promotional support
- Payment Processing
- Multi-tasking strength
- Exceptional customer service
Timeline
Daycare Teacher
Doodlebugs Daycare
09.2019 - 03.2020
Gas Station Clerk
Aj's Mini Mart
05.2019 - 07.2019
Sales Associate
Stage Stores
04.2016 - 03.2019
Cashier
Rouses Market
10.2014 - 04.2016
Florist
Rouses Market
10.2014 - 04.2016
Daycare Teacher
Coteau's Little Cutties
10.2014 - 05.2015
High School Diploma -
Rex Putnam HighSchool
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