Summary
Work History
Education
Skills
Timeline
Generic

Kimberlyn Henson

Patoka,IL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Work History

Bartender

5150
03 2024 - 06 2024
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Served high customer volumes during special events and weekdays.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Wait Staff Member

Siam Sunshine
04 2022 - 07 2023
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Created appealing table settings and dining room layouts for special occasions and events.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Cashier

Bp
02 2023 - 06 2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Reduced processing errors by meticulously following transaction procedures.

Mental Health Technician

Warren G Murray
09 2022 - 02 2023
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.

Cashier

Bp
06 2021 - 09 2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Stanley online high school
01.2019

Skills

  • Customer Relations
  • Retail merchandising
  • Identification checks
  • Customer assistance
  • Records Maintenance
  • Drawer management
  • Written and verbal communication
  • Product restocking
  • Basic math skills
  • Point-of-sale system operation
  • Order taking

Timeline

Bartender

5150
03 2024 - 06 2024

Wait Staff Member

Siam Sunshine
04 2022 - 07 2023

Cashier

Bp
02 2023 - 06 2023

Mental Health Technician

Warren G Murray
09 2022 - 02 2023

Cashier

Bp
06 2021 - 09 2022

High School Diploma -

Stanley online high school

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Kimberlyn Henson