Kimberlyn Rucker
Left Hand WV,WV
Summary
Proven track record at Becky’s Pet Parlor, excelling in customer relations and time management. Demonstrated ability to enhance client retention and streamline appointments through effective organizational skills. Expert in maintaining high grooming standards, ensuring a clean, welcoming environment for pets and clients alike.
Overview
2
2
years of professional experience
Work History
Receptionist
Becky’s Pet Parlor
11.2022 - 12.2023
Dog Bather
Becky’s Pet Parlor
08.2021 - 12.2023
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
- Provided exceptional care for senior or special needs dogs, accommodating their specific requirements during bathing sessions.
- Observed animal behavior during bathing sessions, reporting any concerns or issues to management promptly.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Reduced appointment cancellations by promptly confirming scheduled bookings with clients.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for behavioral problems and signs of health issues.
Education
High School Diploma -
Herbert Hoover
Elkview, WV05.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Customer/Client relations
Timeline
Receptionist
Becky’s Pet Parlor
11.2022 - 12.2023
Dog Bather
Becky’s Pet Parlor
08.2021 - 12.2023
High School Diploma -
Herbert Hoover
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