Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Content Creator
Connecticut Conecta
Danbury, CT
10.2023 - Current
Developed content strategies for social media platforms such as Facebook, Twitter, and Instagram.
Edited videos using Adobe Premiere Pro and After Effects software.
Assisted with developing promotional campaigns across multiple channels.
Generated ideas for new blog posts or articles based on customer needs and current trends.
Coordinated with marketing team to drive messaging and promote current campaigns.
Server
Portuguese Cultural Center
Danbury, CT
02.2020 - 10.2023
Greeted and seated customers promptly, courteously, and professionally.
Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
Assisted other servers as needed during peak hours or special events.
Processed payments from customers using cash registers or POS systems.
Monitored inventory levels of all products used in restaurants operations.
Communicated effectively with kitchen staff regarding order status updates.
Maintained positive relationships with co-workers and customers alike through friendly communication.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Education
Bachelor of Science - Business Administration
Post University
Waterbury, CT
01-2025
High School Diploma -
Danbury High School
Danbury, CT
06-2020
Skills
Social Media Marketing
Content Strategy
Responsible and Punctual
Hardworking and Reliable
Attention to Detail
Teamwork and Collaboration
Customer Service
Active Listening
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
Accomplishments
President's list award from Post Univeristy.
Timeline
Content Creator
Connecticut Conecta
10.2023 - Current
Server
Portuguese Cultural Center
02.2020 - 10.2023
Bachelor of Science - Business Administration
Post University
High School Diploma -
Danbury High School
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