Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic
Kimberly  Niblick

Kimberly Niblick

Hudsonville,MI

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

12
12
years of professional experience

Work History

Office Manager

KDN Construction Group
10.2019 - 08.2023
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Compared vendor prices and negotiated for optimal savings.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Arranged corporate and office conferences for company employees and guests.
  • Sourced vendors for special project needs and negotiated contracts.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
  • Developed standard operating procedures for all administrative employees.
  • Evaluated employee records and productivity to complete employee evaluations.

Private Caregiver

Self Employed Services
06.2017 - 08.2019
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Documented vitals, behaviors and medications in client medical records.
  • Developed rapport to create safe and trusting environment for care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Senior Caregiver

Continuum Home Healthcare
06.2015 - 06.2017
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted disabled clients to support independence and well-being.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Monitored clients' overall health and well-being and noted significant changes.

Cleaning Supervisor

TNT Building Services
09.2011 - 03.2015
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.

Certified Mastectomy Fitter

Mastec
03.2011 - 03.2015
  • Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Documented observations and baseline measurements in medical records.
  • Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
  • Gathered, charted and analyzed patient history data and discussed key points with clinicians.

Education

High School Diploma -

West Ottawa High School
Holland, MI
06.2008

Skills

  • Credit and Collections
  • Sorting and Labeling
  • Business Administration
  • Team Bonding
  • Database Administration
  • Customer Relations
  • Workflow Planning
  • Senior Leadership Support
  • Information Protection
  • Written Communication
  • Training and Development
  • Billing and Invoicing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Office Manager

KDN Construction Group
10.2019 - 08.2023

Private Caregiver

Self Employed Services
06.2017 - 08.2019

Senior Caregiver

Continuum Home Healthcare
06.2015 - 06.2017

Cleaning Supervisor

TNT Building Services
09.2011 - 03.2015

Certified Mastectomy Fitter

Mastec
03.2011 - 03.2015

High School Diploma -

West Ottawa High School
Kimberly Niblick