Summary
Overview
Work History
Education
Skills
Software
Timeline
Kimberly Nicole Morales

Kimberly Nicole Morales

Floresville,TX

Summary

Driven administrative professional with extensive experience at Dicks Sporting Goods, adept in office administration and database management. Excelled in building customer relationships and streamlining operations, achieving significant improvements in efficiency. Skilled in both Spanish and English, demonstrating exceptional team bonding and leadership abilities. Proven track record in enhancing workflow and employee performance. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Admin position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Dicks Sporing Goods
11.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Established administrative work procedures to track staff's daily tasks.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained inventory of office supplies and placed orders
  • Established administrative work procedures to track staff's daily tasks
  • Assisted coworkers and staff members with special tasks on daily basis
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
  • Volunteered to help with special projects of varying degrees of complexity
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes

Office Manager

Mongoose Martial Arts
10.2018 - 09.2023
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Launched quality assurance practices for each phase of development
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
  • Successfully managed budgets and allocated resources to maximize productivity and profitability
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

Education

Associate of Science -

Palo Alto College, San Antonio, TX
05.2027

High School Diploma -

Brackenridge High School, San Antonio, TX
07.2020

Skills

  • Report Writing
  • Database Management
  • Scheduling
  • Calendar Management
  • Office Administration
  • Expense Reporting
  • Computer Skills
  • Microsoft Word
  • Spreadsheets
  • Recruiting
  • Conference planning
  • Scheduling and calendar management
  • Staff Management
  • Data organization
  • {Spanish/English}
  • Team Bonding
  • Inventory Systems

Software

Word

Excel

Timeline

Administrative Assistant - Dicks Sporing Goods
11.2023 - Current
Office Manager - Mongoose Martial Arts
10.2018 - 09.2023
Palo Alto College - Associate of Science,
Brackenridge High School - High School Diploma,
Kimberly Nicole Morales