Experienced Regional Property Manager with 23 years in the business with 2 years overseeing portfolio of properties. Seasoned professional with strong knowledge of renovation construction, regulations and area competitors. Highly successful at boosting occupancy and resident satisfaction.
Overview
23
23
years of professional experience
Work History
Regional Property Manager
Greystar Property Management
08.2022 - Current
Reviewed financial forecasts, budget and operational goals.
Negotiated vendor contracts and presented to asset managers for approval.
Created reports, recorded contracts and kept employee records in corporate database and accounting software.
Inspected community common areas, apartment units and model appearance to address problems.
Handled terminations, performance evaluations and staff coaching to maintain top property operations.
Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
Identified and addressed potential safety issues and liability concerns.
Developed teams in order to promote.
Senior Community Manager
Greystar Property Management
01.2018 - 08.2022
Evaluated property conditions and recommended improvements.
Monitored community activities and maintained compliance with relevant laws, regulations and codes.
Produced reports about community activities to keep owners, directors and property managers informed.
Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Communicated effectively with owners, residents, and on-site associates.
Completed annual rent calculations using housing database software.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Conducted regular inspections of both interior and exterior of properties for damage.
Planned special events such as lotteries, dedications and project tours.
Maximized rental income while minimizing expenses through effective planning and control.
Property Manager - Station 40 Apartments
LINCOLN PROPERTY COMPANY
01.2014 - 01.2018
Experience in on-site property management
Oversee Mixed Unit Management
Process and Invoicing
Oversee Leasing For Lease up
Operate within Budget Parameters
Inspect apartments upon move out
Ensure compliance with accounting procedures
Consult RPM with resident, vendor, community issues
Oversee expenditures and reporting
Complete daily, weekly, and monthly reports
Maintain collections
Review marketing/leasing activity with on site
Ensure Client satisfaction for Owners/Asset Manager
Develop and maintain positive resident relationships
Budget Variance reports
Accruals and Reclass
Conduct training classes - Leasing, New Hire Orientation, Yardi, I-Leasing, Entrata, Neighbors behaving badly, etc.
Assistant Manager- The Grove at Waterford Crossing
LINCOLN PROPERTY COMPANY
01.2014 - 01.2016
Knowledge of region, area properties and history
Rent collections, late notices, and post rent
Supervise Site employees while Business Manager is away
Inspect property for community policy violations, needed repairs, landscaping, etc
Inspect vacancies, make readies, and complete service request as necessary
Complete reports for Business Manager, and Regional Property Manager upon request
Assume leadership in emergencies.
Assistant Manager - Carrington Hills Apartment Homes / Hickory Run Apartment Homes
UDR, INC.
01.2003 - 01.2014
Leasing Agent - Carrington Hills Apartment Homes / Hickory Run Apartment Homes
Knowledge of region, area properties and history
Resolve client's queries and doubts in person and over the phone
Walk and spiff home tour property
Input service request data entry
Market surveys and resident properties
Make sure all related forms are properly completed by the applicants and assist them in completing the process correctly
Conduct background checks on clients prior to signing their leasing contracts
Maintain and document accurate records of new and existing customers.
Leasing Agent - Littlestone of Village Green - Gallatin, TN
AMERICA FIRST PROPERTIES
01.2002 - 01.2003
Walk and spiff home tour property
Input service request data entry
Market surveys and resident properties
Make sure all related forms were properly completed by the applicants and assisted them in completing the process correctly
Conducted background checks on clients prior to signing their leasing contracts.
Education
BUSINESS -
University of Phoenix
COMMUNICATION - undefined
Vol State Community College
HIGH SCHOOL DIPLOMA - undefined
Mt. Juliet High School
Skills
Expertise with Microsoft Office Professional
Rent Roll
Onesite
Yieldstar
Entrata Property Solutions
Yardi
RMIS
Payscan
Marketing Program Development
Contract Negotiation
Business Planning
Regulatory Compliance
Document Preparation
Employee Mentoring
Maintenance Supervision
Staff Training and Development
Property Inspections
References
References available upon request
Timeline
Regional Property Manager
Greystar Property Management
08.2022 - Current
Senior Community Manager
Greystar Property Management
01.2018 - 08.2022
Property Manager - Station 40 Apartments
LINCOLN PROPERTY COMPANY
01.2014 - 01.2018
Assistant Manager- The Grove at Waterford Crossing
LINCOLN PROPERTY COMPANY
01.2014 - 01.2016
Assistant Manager - Carrington Hills Apartment Homes / Hickory Run Apartment Homes
UDR, INC.
01.2003 - 01.2014
Leasing Agent - Littlestone of Village Green - Gallatin, TN