Kimberly Jones
Chicago
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant III
University of Chicago Medical Center
Chicago, IL
09.2020 - Current
- Managed schedules and calendars for the Nurse Manager, ensuring timely appointments and prioritization of tasks.
- Prepared meeting agendas and minutes for the Nurse Manager''s review, ensuring accurate documentation of key decisions made during meetings.
- Maintained confidentiality of sensitive information by adhering to HIPAA regulations when handling patient records.
- Expedited workflow processes by assisting with data entry tasks related to patient care plans.
- Coordinated meetings, conferences, and events for the nursing team to facilitate professional development opportunities.
- Improved efficiency within the nursing department by providing administrative support during audits and inspections.
- Handled incoming correspondence for the Nurse Manager by managing emails, phone calls, faxes, and mail deliveries in a timely manner.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Performed various administrative tasks by filing, copying and faxing documents.
Administrative Assistant / Human Resource Assistant
Comprehensive Quality Care Inc. Foundation Home Health Agency
Chicago, Illinois
07.2015 - 09.2020
- Assistant to Organizations Chief Executive and Chief Operation Officer
- Assist Chief Executive Officer with keeping up to date insurance and pre-qualified documentation
- Assist with maintaining and updating project submittals
- May act as budget manager to department projects
- Plan, organized, direct and coordinate with other staff for relations activities of the organization
- Created, implemented and maintained comprehensive database for reporting of productivity statistics to comply with corporate policies
- Control account payables and account receivables
- Analyzed company office supply expenditures
- Verifies software technology to adequately produce what is needed to provide efficient detailed work
- Managed phones, managed calendars, schedule appointments, meetings, luncheons and conference calls
- As well as arranged all travel plans
- Completed documents in accordance with HIPPA and company procedures policies
- Contact insurance agencies for prior authorization and billing purposes
- Oversees that all HIPPA compliance files are up to date and company complies with all HIPPA its guidelines
- Bill and submit weekly billing for company’s two major programs for funding
- Provides assistance to internal or external auditors for compliance reviews
- Prepares management reports regarding compliance, operations and progress for the home health agency
- Perform payroll functions, such as maintaining timekeeping and payroll processing
- Establish and manage paper or electronic filing systems, recording information, updating documents, such as attendance records, correspondence, or other materials for homemakers
- Conducts new hire orientations to ensure employees clearly complies with company policies
- Identified administrative business challenges and collaboratively and shaped solutions to optimize operations
- Maintain polices, HR records and performance reviews
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Master of Science - Public Health Administration
Southern New Hampshire University
Hooksett, NH05-2025
Bachelor of Professional Studies - Organizational Leadership
Roosevelt University
Chicago, IL05.2017
Skills
- Team Leadership
- Privacy Management
- Consistent Professional Conduct
- Effective Problem Resolution
- Strategic Decision Making
- Effective Communication
- Customer Engagement Proficiency
- Skilled in Software Utilization
- Proficient in Outlook and Microsoft Applications
- Coordinated Task Execution
- Administrative support
- Flexible Problem Solving
- Effective Deadline Management
Timeline
Administrative Assistant III
University of Chicago Medical Center
09.2020 - Current
Administrative Assistant / Human Resource Assistant
Comprehensive Quality Care Inc. Foundation Home Health Agency
07.2015 - 09.2020
Master of Science - Public Health Administration
Southern New Hampshire University
Bachelor of Professional Studies - Organizational Leadership
Roosevelt University