Kimberly Jones
Chicago
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant III
University of Chicago Medical Center
09.2020 - Current
- Managed schedules and calendars for the Nurse Manager, ensuring timely appointments and prioritization of tasks.
- Prepared meeting agendas and minutes for the Nurse Manager''s review, ensuring accurate documentation of key decisions made during meetings.
- Maintained confidentiality of sensitive information by adhering to HIPAA regulations when handling patient records.
- Expedited workflow processes by assisting with data entry tasks related to patient care plans.
- Coordinated meetings, conferences, and events for the nursing team to facilitate professional development opportunities.
- Improved efficiency within the nursing department by providing administrative support during audits and inspections.
- Handled incoming correspondence for the Nurse Manager by managing emails, phone calls, faxes, and mail deliveries in a timely manner.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Performed various administrative tasks by filing, copying and faxing documents.
Administrative Assistant / Human Resource Assistant
Comprehensive Quality Care Inc. Foundation Home Health Agency
07.2015 - 09.2020
- Assistant to Organizations Chief Executive and Chief Operation Officer
- Assist Chief Executive Officer with keeping up to date insurance and pre-qualified documentation
- Assist with maintaining and updating project submittals
- May act as budget manager to department projects
- Plan, organized, direct and coordinate with other staff for relations activities of the organization
- Created, implemented and maintained comprehensive database for reporting of productivity statistics to comply with corporate policies
- Control account payables and account receivables
- Analyzed company office supply expenditures
- Verifies software technology to adequately produce what is needed to provide efficient detailed work
- Managed phones, managed calendars, schedule appointments, meetings, luncheons and conference calls
- As well as arranged all travel plans
- Completed documents in accordance with HIPPA and company procedures policies
- Contact insurance agencies for prior authorization and billing purposes
- Oversees that all HIPPA compliance files are up to date and company complies with all HIPPA its guidelines
- Bill and submit weekly billing for company’s two major programs for funding
- Provides assistance to internal or external auditors for compliance reviews
- Prepares management reports regarding compliance, operations and progress for the home health agency
- Perform payroll functions, such as maintaining timekeeping and payroll processing
- Establish and manage paper or electronic filing systems, recording information, updating documents, such as attendance records, correspondence, or other materials for homemakers
- Conducts new hire orientations to ensure employees clearly complies with company policies
- Identified administrative business challenges and collaboratively and shaped solutions to optimize operations
- Maintain polices, HR records and performance reviews
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Master of Science - Public Health Administration
Southern New Hampshire University
Hooksett, NH05-2025
Bachelor of Professional Studies - Organizational Leadership
Roosevelt University
Chicago, IL05.2017
Skills
- Team Leadership
- Privacy Management
- Consistent Professional Conduct
- Effective Problem Resolution
- Strategic Decision Making
- Effective Communication
- Customer Engagement Proficiency
- Skilled in Software Utilization
- Proficient in Outlook and Microsoft Applications
- Coordinated Task Execution
- Administrative support
- Flexible Problem Solving
- Effective Deadline Management
Timeline
Administrative Assistant III
University of Chicago Medical Center
09.2020 - Current
Administrative Assistant / Human Resource Assistant
Comprehensive Quality Care Inc. Foundation Home Health Agency
07.2015 - 09.2020
Master of Science - Public Health Administration
Southern New Hampshire University
Bachelor of Professional Studies - Organizational Leadership
Roosevelt University
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