Kimberrly Martinez
Phoenix,AZ
Summary
Developed exceptional customer service and teamwork skills in fast-paced coffee shop environment. Demonstrates proficiency in managing tasks efficiently and maintaining high standards of quality. Seeking to transition into new field where these skills can contribute to organizational success.
Overview
1
1
year of professional experience
Work History
Marketing Intern
Special Needs Children
03.2025 - Current
- Assisted in marketing events by managing social media platforms and creating both image and video content
- Helped develop company website, social medias, partners, and newsletters.
- Worked in customer service by interacting with customers and answering any questions or providing them with any useful links or event details.
Coffee Barista
Generations Coffee
06.2024 - 04.2025
- Followed safety regulations and was able to maintain machines, equipment, utensils and work areas organized and clean.
- Operated machines and equipment with precaution and worked efficiently.
- Ensured a safe environment for staff and costumers by following protocols and maintaining a clean workspace
- Worked efficiently and productively with other coworkers when preparing drinks by collaborating together and communicating.
- Worked well under pressure when understaffed or during rushes.
- Worked flexibly on the cash register when needed and was able to greet customers and answer any questions in regards to the menu, any specials, and operated the register for cards, cash, and any transactions with great accuracy.
- Worked flexibly by serving customers their food or drinks, and maintained a clean dining area for a more enjoyable experience.
- Helped train new staff by guiding and answering any questions about any shop policies or regulations.
Education
Grand Canyon University
Phoenix, AZHigh School Diploma -
Paraclete High School
Lancaster, CA01-2025
Skills
- Beverage preparation
- Order taking
- Workplace safety
- Customer service
- Money handling
- Event planning
- Cooking
- Inventory handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Marketing Intern
Special Needs Children
03.2025 - Current
Coffee Barista
Generations Coffee
06.2024 - 04.2025
Grand Canyon University
High School Diploma -
Paraclete High School
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