Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kimble Bassford

Ventnor City,NJ

Summary

Enterprising insurance professional, aims to leverage proven insurance expertise to contribute immediate and lasting value to an insurance carrier. Well-versed in personal and commercial lines, possessing perspective from carrier and agency positions.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior Account Executive

Assurant
Scottsdale, AZ
03.2021 - Current
  • Administer 63 million NFIP & private flood premium, in 9 states & DC
  • Manage client relationships for over 350 agencies and their branches
  • Increase private flood book by 145% in 9 months
  • Employ proactive and collaborative approaches to strengthen relationships and manage customer needs
  • Develop dormant accounts into revenue generating partners
  • Identify new distribution channels
  • Implement proven communication strategies to deliver relevant and timely information
  • Provide agency training on product, portal and industry changes
  • Develop documents to support marketing initiatives
  • Uncover new opportunities within agency including BORs, book rolls, and pre-qualifying private market flood business
  • Resolve agency concerns
  • Gather information on competitive threats to develop marketing strategies
  • Share agency perspective with company leadership, to improve processes
  • Draft contracts and addenda to assist legal department in execution of agency agreements
  • Monitor business metrics and revenue objectives, providing narratives to leadership
  • Plan, execute and deliver on goals aligning to company objectives
  • Support internal associates with agency interactions
  • Document Salesforce with detail
  • Maintain confidentiality for all stakeholders

Commercial Lines Manager

Insurance Agencies Inc.
Northfield, NJ
04.2006 - 03.2021
    • Built and strengthened strategic relationships with national and regional insurance markets
    • Identified, researched and secured new agency markets and associations
    • Conducted feasibility studies developing additional or improved revenue streams for agency
    • Reviewed, negotiated and executed agency agreements and contracts
    • Managed onboarding process of more than one dozen standard market carriers
    • Built, implemented and maintained effective communication channels with agency's external partners
    • Established agency goals, aligning with objectives of over thirty insurance carriers
    • Negotiated and executed annual business and incentive plans
    • Managed 6 million in commission, generated from commercial insurance accounts
    • Tracked production and guided policy placement, ensuring agency remained on goal to meet business and incentive plans
    • Built successful teams through selection, training, management and mentoring of 17 producers, 12 account managers and support staff
    • Researched and developed new sales tools/aids, improving agency's competitive status
    • Secured leads, insurance markets and provided sales related support for production team
    • Managed, designed and coordinated marketing initiatives in print, targeted mailings and radio advertising
    • Developed, maintained and monitored prospecting through direct mail solicitations
    • Developed, controlled and directed distribution/revision/improvement of agency procedure manuals related to production, marketing and servicing functions
    • Designed, monitored and audited employee workflow and procedures to assure compliance
    • Facilitated weekly sales meetings, department meetings educational seminars and continuing education classes
    • Coordinated marketing, production, servicing and industry specific communications keeping teams informed and educated
    • Designed and implemented sales and service incentive programs for teams
    • Coordinated and managed development of agency's website

Policy Service Office Supervisor

State Farm Insurance Company
Bloomington, IL
01.2001 - 04.2006
  • Supervised customer service staff of 48, in seven locations
  • Provided training, counseling and career development
  • Formulated department goals aligning with company objectives, measured performance and administered rewards
  • Developed and monitored department budget
  • Implemented company policies, procedures and practices
  • Promoted quality customer service and facilitated ongoing customer focused training with staff
  • Resolved customer complaints
  • Developed, conducted and analyzed quality surveys, measuring performance
  • Worked closely with internal associates and management ensuring smooth operations between departments
  • Promoted professional and personal development of staff
  • Utilized State Farm training programs, teaching safety in schools

Education

Business Management

Atlantic Cape Community College
Mays Landing, NJ

Business Management

Dowling University
Long Island, New York

Premedicine

Villanova University
Villanova, PA

Skills

  • Business development strategy
  • Leadership
  • Prospecting strategies
  • Relationship management
  • Marketing initiatives
  • Interpersonal skills
  • Writing skills
  • Client-focused
  • Flexible
  • Problem solver
  • Positive attitude

Affiliations

Ventnor City School Board 2011 to current

Atlantic City School Board Member 2011-2021

Atlantic County Charities, Treasurer and volunteer 1987 to current

Professional Insurance Agents, Advisory Board Member 2008 to current

Harford Mutual Insurance Company, Advisory Board Member 2012 to 2021

Peerless Insurance Company, Travelers Insurance Company, Merchants Insurance Company: Intermittent Advisory Board Member 2008 to 2021

Guard Insurance Company, Advisory Board Member 2013 to 2016

Certification

Certified Insurance Counselor

Life Underwriter Training Council Fellow

New Jersey Property, Casualty, Life and Health License

Timeline

Senior Account Executive

Assurant
03.2021 - Current

Commercial Lines Manager

Insurance Agencies Inc.
04.2006 - 03.2021

Policy Service Office Supervisor

State Farm Insurance Company
01.2001 - 04.2006

Business Management

Atlantic Cape Community College

Business Management

Dowling University

Premedicine

Villanova University

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Kimble Bassford