Kimblery McClanahan
Monroe,LA
Summary
Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer service. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Hospital Service Technician
Lifeshare Blood Centers
11.2023 - Current
- Enhanced patient care by efficiently managing and delivering medical supplies and equipment to various hospital units.
Loan Document Reviewer
BCforward /JPMorgan Chase
04.2022 - 11.2023
- Increased review accuracy by implementing a comprehensive training program for new reviewers.
- Streamlined the review process through the development of standardized templates and guidelines.
- Reduced turnaround time for reviews by effectively prioritizing tasks and managing deadlines.
- Enhanced team collaboration by regularly providing constructive feedback to fellow reviewers.
Donor Center Technician
Talecris Plasma Center
08.2020 - 11.2021
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
- Contributed to increased donation rates by effectively educating donors on the importance of regular donations.
- Ensured donor safety and comfort by closely monitoring vital signs during the donation process.
- Maintained accurate donor records through diligent data entry and documentation efforts.
Cashier
Sams Club
03.2018 - 03.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Server
Newks
11.2017 - 03.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Associate of Science - Criminal Justice
Grambling State University
Grambling, LA12.2025
Associate of Science - Criminal Justice
Louisiana Delta Community College
Monroe, LA08.2021
High School Diploma -
Wossman High School
Monroe, LA05.2017
Skills
- HIPAA Compliance
- IV Insertion
- Patient transportation
- Healthcare regulations
Certification
Timeline
Hospital Service Technician
Lifeshare Blood Centers
11.2023 - Current
Loan Document Reviewer
BCforward /JPMorgan Chase
04.2022 - 11.2023
Donor Center Technician
Talecris Plasma Center
08.2020 - 11.2021
Cashier
Sams Club
03.2018 - 03.2020
Server
Newks
11.2017 - 03.2018
Associate of Science - Criminal Justice
Grambling State University
Associate of Science - Criminal Justice
Louisiana Delta Community College
High School Diploma -
Wossman High School
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