Kimbra Matthews-Stewart
5005 Rixie Road, North Little Rock,AR
Summary
To obtain an administrative position that allows for advancement opportunities allowed within a reputable department. I would use my positive attitude, great attention to detail and accuracy, and a desire to succeed in a fast-paced environment to make a difference in agency.
Overview
28
28
years of professional experience
Work History
Human Resource Analyst
Department Of Workforce Services
03.2020 - Current
- Review and Process all personnel transactions from source documents in such a way that the transactions are timely entered into Arkansas Administrative Statewide Information System (AASIS) and do not result in retroactive actions; prepare, distribute, and file personnel documents as per established schedule and payroll cut-off dates Process into Arkansas Administrative Statewide Information System (AASIS) Promotions/Demotions/Resignations/New Hire/Rehires/Rehire of Retirees/Retirements Name changes/Address Changes Check emails Employment Verifications Assist Payroll with taxes, banking information, leave payouts, and Arkansas Public Employees Retirement System (APERS) Enter alternative work schedule Assist with entering and examining the Induction Packet
- Enter in the Vehicle Safety information on Vehicle Safety Log and State Website/Ensure files are up to date, inform Human Resource (HR) Administrator of non-compliance notifications, and send emails to employees when vehicle auto insurance has or is about to expire Schedule Appointments for Supervisor Order Supplies Send Master Data forms over to Office of Personnel Management (OPM) to be entered into ASSIS Investigate and research requests regarding the accuracy of employees’ Arkansas Administrative Statewide Information System (AASIS) date specification records, including obtaining all necessary documentation, such as Proof of Prior Service, Armada Human Resources Management System (AHRMS), and or Arkansas Public Employees Retirement System (APERS) documents
- Change Specification Dates/Add up Retirement Dates to be entered on the Retirement Certificates Send email to maintenance to empty shred bin Purge files that are over 5yrs old Request Proof of Prior Service for an employee that is coming from another state agency and send a Proof of Prior Service to an employer that is hiring a state agency employee Coordinate with DWS Time to enter employees in the Single Timesheet Application (STA) and changes in schedules Help with working in other Departments when needed Run reports, assist with the department record retention program, assist employees with questions and concerns, and assist other members of the Human Resources (HR) Department with projects/duties as needed Advise customers of work services and employment opportunities
Human Resource Specialist
Department Of Workforce Services
06.2016 - 03.2020
- Review and Process all personnel transactions from source documents in such a way that the transactions are timely entered into Arkansas Administrative Statewide Information System (AASIS) and do not result in retroactive actions; prepare, distribute, and file personnel documents as per established schedule and payroll cut-off dates Process into Arkansas Administrative Statewide Information System (AASIS) Promotions/Demotions/Resignations/New Hire/Rehires/Rehire of Retirees/Retirements Name changes/Address Changes Check emails Employment Verifications Assist Payroll with taxes, banking information, leave payouts, and Arkansas Public Employees Retirement System (APERS) Enter alternative work schedule Assist with entering and examining the Induction Packet
- Enter in the Vehicle Safety information on Vehicle Safety Log and State Website/Ensure files are up to date, inform Human Resource (HR) Administrator of non-compliance notifications, and send emails to employees when vehicle auto insurance has or is about to expire Schedule Appointments for Supervisor Order Supplies Send Master Data forms over to Office of Personnel Management (OPM) to be entered into ASSIS Investigate and research requests regarding the accuracy of employees’ Arkansas Administrative Statewide Information System (AASIS) date specification records, including obtaining all necessary documentation, such as Proof of Prior Service, Armada Human Resources Management System (AHRMS), and or Arkansas Public Employees Retirement System (APERS) documents
- Change Specification Dates/Add up Retirement Dates to be entered on the Retirement Certificates Send email to maintenance to empty shred bin Purge files that are over 5yrs old Request Proof of Prior Service for an employee that is coming from another state agency and send a Proof of Prior Service to an employer that is hiring a state agency employee Coordinate with DWS Time to enter employees in the Single Timesheet Application (STA) and changes in schedules Help with working in other Departments when needed Run reports, assist with the department record retention program, assist employees with questions and concerns, and assist other members of the Human Resources (HR) Department with projects/duties as needed Advise customers of work services and employment opportunities
Administrative Specialist III
Department Of Workforce Services
12.2013 - 06.2016
- Type documents and distribute memos
- Worked closely with vendors to help with correspondence
- Fax, print, photocopy, file, and scan documents
- Distribute mail to appropriate departments
- Received and evaluated all incoming checks /warrants
- Created and modify documents using Microsoft Office, and Excel
- Set up and coordinate meetings and conferences
- Post “Job Vacancy Positions” throughout the agency
- Work with Arkansas Administrative Statewide Information System (AASIS)/ Single Timesheet Application (STA) to do time approvals
- Purchased supplies
- Prepared direct deposit and warrants notifications
- Call and setup interviews for job position vacancies
- Reconcile member accounts as needed
- Help coordinate office activities
Document Examiner II/Imagining/ Administrative Specialist I- BPC
Department Of Workforce Services
07.2003 - 12.2013
- Update claimants’ accounts, answer phones, and setup payment arrangements Open and distribute mail Change addresses on claimants’ accounts Monitor and maintain files for unemployment, and office files Answer and disburses incoming calls on a daily basis Forward documents to Appeal Tribunal for claimants’ appeals Load over payments and Waivers in the Norm Screen and make notes in the narrative
- Maintained personal files for unemployment Work with and provide close supervision to lower level document examiners Fax and copy questioned documents File documents questioned and unquestioned Forward appropriate mail to different agencies Research and process refunds as needed Reconcile member accounts as needed
- Review Claims Transactions in C-Review, I-Wage, Service File Inquiry, C-Hist -put socials in the system to look up there name
- Update address in Recovery
- Provide outstanding customer service to claimants filing for unemployment services.
Receptionist /ICD-9 Coding
Qualchoice of Arkansas
01.1997 - 06.2003
- Greet visitors in person or on the phone Documented and forward all appropriate phone calls Send visitors and members of a group plan or doctor to the appropriate staff member Joined in preparation of mass mailing Complete all other necessary task to appropriately support the staff Performed other related duties and responsibilities as assigned Sort and distribute all incoming and outgoing correspondence Fax appropriate information to appropriate customer and doctor’s office Review with physicians about account and diagnosis via telephone on a daily basis Perform reviews of outpatient billing and consult service Monitor billing procedures Monitor and analyze charge rejections/ denials from the Health Services Foundations and Insurance carriers Assigns appropriate ICD-9 diagnosis codes Keyed charges to the appropriate management system Supported supervisor with staff training, system and procedure implementations as required and completed all assignments as required
Education
No Degree - Human Resources
University of Phoenix
Tempe, AZStudying Medical Office Management -
Kaplan University
01.2016
Accounting and Bookkeeping Certification - undefined
Excel With Business
01.2015
Studying Accounting - undefined
Pulaski Technical College
05.2006
Diploma - undefined
North Little Rock High School
05.1995
Skills
- I have extensive experience with Customer Service and ASSIS I learn very quickly, possess excellent verbal and written communication skills I'm able to adapt with new work environment quickly I work well with others I am able to multitasking and make an excellent team-player
- Onboarding processes
- Human resources support
- Paperwork Processing
- Exit Interviews
Awards
- Customer Service-How May I Serve You? Year 2008
- ACT Key Train On-Line Refresher Customer Service Course of the Year 2013
- Conference for Professional Assistant of the Year 2012
- Conference for Professional Assistant of the Year 2013
- NST-Conference for Administrative Assistants 2014
- NST-How to Handle Difficult People 2015
References
References available upon request.
Timeline
Human Resource Analyst
Department Of Workforce Services
03.2020 - Current
Human Resource Specialist
Department Of Workforce Services
06.2016 - 03.2020
Administrative Specialist III
Department Of Workforce Services
12.2013 - 06.2016
Document Examiner II/Imagining/ Administrative Specialist I- BPC
Department Of Workforce Services
07.2003 - 12.2013
Receptionist /ICD-9 Coding
Qualchoice of Arkansas
01.1997 - 06.2003
Accounting and Bookkeeping Certification - undefined
Excel With Business
Studying Accounting - undefined
Pulaski Technical College
Diploma - undefined
North Little Rock High School
No Degree - Human Resources
University of Phoenix
Studying Medical Office Management -
Kaplan University
Similar Profiles
SHEILA PARTMANSHEILA PARTMAN
Workforce Specialist at Department Of Workforce ServicesWorkforce Specialist at Department Of Workforce Services
Jodi MurrayJodi Murray
Eligibility Specialist at Department Of Workforce ServicesEligibility Specialist at Department Of Workforce Services
Evelyn WelbornEvelyn Welborn
Employment Couselor at Department Of Workforce ServicesEmployment Couselor at Department Of Workforce Services
Zachary GoviaZachary Govia
Buyer & Inventory Controller at Westrock Coffee CompanyBuyer & Inventory Controller at Westrock Coffee Company
Quamisha RubinQuamisha Rubin
Relationship Personal Banker at Simmons BankRelationship Personal Banker at Simmons Bank