Summary
Overview
Work History
Education
Skills
Timeline

Kimbra Smith

Florence,MT

Summary

Results-driven professional specializing in cash management and relationship management. Demonstrated success in improving customer satisfaction through efficient issue resolution and support strategies.

Overview

34
34
years of professional experience

Work History

Burnt Fork Market

Jim Edwards
Stevensville, Montana
08.2025 - Current
  • Managed cash register operations, processing payments accurately through various methods, ensuring customer satisfaction.
  • Executed daily operational tasks to maintain efficient workflow and support team objectives.

Hamilton Rv

Dave Hull
Hamilton, Montana
05.2024 - 06.2025
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
  • Resolved customer complaints to enhance service relationships and foster customer loyalty.
  • Developed and maintained strong relationships with customers, vendors, and suppliers to support service delivery.
  • Collaborated with customers to offer solutions to service needs.
  • Created written estimates and obtained customer consent to proceed.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Coordinated with warranty department to process claims efficiently and ensure customer satisfaction.
  • Oversaw inventory management of supplies and equipment for services provided.
  • Prioritized and delegated daily work tasks to meet anticipated project goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Bar tender

Spirits bar and Liquor store
Lusk, Wyoming
02.2023 - 03.2024
  • Mixed and served cocktails and beverages, enhancing customer experience and satisfaction.
  • Greeted customers and delivered outstanding service, fostering a welcoming atmosphere.
  • Ensured cleanliness and organization of bar area, contributing to efficient service during shifts.
  • Handled cash transactions accurately and managed the cash register.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Stocked shelves with liquor, garnishes, and supplies.
  • Performed opening and closing duties including restocking supplies.

Caregiver

Doug Cermak
Lusk, Wyoming
04.2016 - 05.2023
  • Supported clients with daily living activities and personal care needs to promote independence and comfort.
  • Assisted clients with bathing, dressing, and other personal care tasks in a supportive environment.
  • Provided emotional support and companionship to enhance client well-being.
  • Facilitated safe transfers between bed, chair, and wheelchair to improve client mobility and confidence.
  • Assisted clients with mobility and transportation for appointments or errands.
  • Ensured clean and organized environment to enhance client safety and satisfaction.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Varying Jobs

A to Z Personal
Stevensville, Montana
03.2014 - 11.2014
  • Collaborated with cross-functional teams to align efforts with strategic objectives.
  • Managed time effectively to complete projects on schedule and meet critical deadlines.

Oversaw receiving operations at Vesta Inc. to maintain accurate inventory records.

Cashier

Yolanda Strand
Alcova, WY
06.2009 - 11.2013

Processed customer transactions quickly, contributing to a positive shopping experience.

  • Monitored inventory levels, ensuring timely restocking to maintain product availability.
  • Monitored inventory levels and alerted management for restocking needs.
  • Supported workflow by completing additional tasks.
  • Maintained cabins for rental, managing cleaning, laundry, and restocking efficiently.

Cashier

Costco
Missoula, Montana
11.1991 - 07.2006
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed customer transactions with accuracy and speed, ensuring customer satisfaction.
  • Delivered exceptional customer service that contributed to positive shopping experiences.
  • Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
  • Assisted customers with product inquiries and store navigation.
  • Restocked merchandise on shelves to ensure product availability.
  • Collaborated with team members to improve workflow efficiency.
  • Executed various tasks to support team operations.

Education

Associate of Baccalaureate Studies - Architectural Drafting

PIT, Phoenix, AZ
07-1982

Learning to draw house plans and Business plans

Skills

  • Inventory control
  • Cash management
  • Sales strategies
  • Customer service and support
  • Relationship management
  • Issue resolution
  • Financial analysis

Timeline

Burnt Fork Market - Jim Edwards
08.2025 - Current
Hamilton Rv - Dave Hull
05.2024 - 06.2025
Bar tender - Spirits bar and Liquor store
02.2023 - 03.2024
Caregiver - Doug Cermak
04.2016 - 05.2023
Varying Jobs - A to Z Personal
03.2014 - 11.2014
Cashier - Yolanda Strand
06.2009 - 11.2013
Cashier - Costco
11.1991 - 07.2006
PIT - Associate of Baccalaureate Studies, Architectural Drafting
Kimbra Smith