Kimbrianna Delbridge
Montgomery,AL
Summary
Dynamic and results-driven professional with extensive experience at Amazon as a Package Handler, excelling in warehouse safety and efficient package handling. Proven ability to enhance operational efficiency and reduce damage rates through effective teamwork and meticulous attention to detail. Strong skills in heavy lifting and customer service, ensuring a safe and productive work environment.
Overview
11
11
years of professional experience
Work History
Package Handler
Amazon
Montgomery Al
12.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
Security Officer
Walden Security
Montgomery Al
06.2021 - 12.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customer Service Representative
ASK
Montgomery Al
06.2020 - 09.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
QC Inspector
Hyundai Glovis
Montgomery Al
05.2014 - 04.2020
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Improved product quality by conducting thorough inspections and identifying nonconformances.
- Documented findings and generated reports with data and recommendations.
- Maintained a strong working knowledge of industry regulations and standards, ensuring that all inspections were conducted in accordance with applicable requirements.
- Maintained accurate records of inspection results, providing valuable data for process improvement initiatives.
Education
Diploma -
Bullock County High
Union Springs, AL05.2014
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Loading and unloading
- Stacking packages
- Truck loading and unloading
- Packing boxes
Timeline
Package Handler
Amazon
12.2024 - Current
Security Officer
Walden Security
06.2021 - 12.2024
Customer Service Representative
ASK
06.2020 - 09.2021
QC Inspector
Hyundai Glovis
05.2014 - 04.2020
Diploma -
Bullock County High