Kimberly Morse
Milwaukee,WI
Summary
Results-driven leader with 7+ years of experience in the insurance housing industry, known for fostering collaboration, driving efficiency, and developing high-performing teams. Skilled in mentoring, team building, and strategic problem-solving, I excel at creating a supportive environment that encourages growth, open communication, and professional success. Open to new opportunities across different industries, bringing a strong, transferable skill set, adaptability, and a quick learning ability to any role.
Overview
9
9
years of professional experience
Work History
US HOTEL TEAM MANAGER
MyKey Global Accommodations
01.2023 - 12.2024
- Provided necessary support and guidance to team members in order to meet organizational goals
- Maintained strong relationships with team members to ensure team success
- Coached, mentored, and trained staff to improve performance, increase productivity, and maximize efficiency
- Evaluated employee performance regularly and provided constructive feedback for growth opportunities
- Lead weekly team meetings to discuss upcoming tasks, review project status updates, and resolve any issues or concerns
- Identified key performance indicators and developed action plans to improve overall productivity levels
- Established performance metrics to track progress against organizational goals
HOTEL DEPARTMENT SUPERVISOR
Assured Relocation/CRS Temporary Housing
12.2018 - 11.2022
- Run daily/weekly reports and assign tasks to the team
- Conduct employee reviews and assessments
- Oversee new employee onboarding and new hire trainings
- Collaborate and implement new policies and protocols
- Ensure that the team provides superb customer service with every interaction
- Facilitated interdepartmental communications between various teams in order to foster a cohesive work environment
HOTEL COORDINATOR
Assured Relocation
03.2018 - 12.2018
- Provide outstanding and consistent customer service
- Manage high net worth files
- Locate suitable hotels/short term options for clients
- Monitor ALE limits, collecting folios for pricing accuracy to ensure files remain within policy limits
ELEMENTARY SCHOOL TEACHER
Holomua Elementary
07.2016 - 03.2017
- Prepare lessons, units, and projects to complete learning objectives
- Manage behavior by establishing and communicating rules effectively
- Lead parent teacher conferences to review students' performance and progress
- Plan and organize academic events and activities
VOLUNTEER
Wisconsin Humane Society - Milwaukee Campus
02.2023 - 01.2025
- Provide walks and playtime for shelter dogs to promote physical activity and mental stimulation
- Ensure the safety of the dogs and the public by following shelter guidelines, using appropriate equipment, and maintaining control during outings
- Clean up after dogs during walks and ensure walking areas are left in good condition
- Assist with adoption events by walking dogs or interacting with potential adopters to showcase the animals' personalities
Education
MASTER OF EDUCATION - TEACHING: ELEMENTARY EDUCATION
University of Hawaii At Manoa
05.2016
BACHELOR OF ARTS - ENGLISH
University of Hawaii At Manoa
12.2011
Skills
- Leadership
- Multi-tasking
- Communication
- Organized
- Mentoring
- Detail oriented
- Problem resolution
- Employee/Team development
- Strategic planning
- Performance tracking and evaluation
Timeline
VOLUNTEER
Wisconsin Humane Society - Milwaukee Campus
02.2023 - 01.2025
US HOTEL TEAM MANAGER
MyKey Global Accommodations
01.2023 - 12.2024
HOTEL DEPARTMENT SUPERVISOR
Assured Relocation/CRS Temporary Housing
12.2018 - 11.2022
HOTEL COORDINATOR
Assured Relocation
03.2018 - 12.2018
ELEMENTARY SCHOOL TEACHER
Holomua Elementary
07.2016 - 03.2017
BACHELOR OF ARTS - ENGLISH
University of Hawaii At Manoa
MASTER OF EDUCATION - TEACHING: ELEMENTARY EDUCATION
University of Hawaii At Manoa
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