7 years of professional experience in Mental Health & Social Services. Innovative Program Manager with a history of creating and spearheading new projects, initiatives, and events and seeing them through to completion. Naturally collaborative & communicative leadership style. Passionate about communal flourishing, wellness, and creativity. Experience also includes customer service, community workshop creation & implementation, LGBTQ+ community engagement, mediation, college enrollment & outreach, mindfulness facilitation, creative writing, SM content creation & public speaking.
Overview
7
7
years of professional experience
Work History
Black Services Program Manager
San Diego LGBT Community Center
San Diego, CA
04.2023 - Current
Created and implemented ground-up multi-pronged vision for program from scratch
Managed program goals, budgets, and timelines
exceeded new client goal by 150% for the year in a span of 6 months
Spearheaded multiple projects &initiatives keeping them on track and within allocated resources.
created and facilitated multiple new support/community groups while maintaining existing ones
In-person outreach networking events,tabling, and community partnering
Digital outreach authored quarterly program newsletters & maintained program's social media presence
Spearheaded community events w/200+ attendees and multiple community partners executed through the creation and management of project committees
Hosted monthly program specific Advisory Committee meetings w/ various leaders in the community
Direct 1on1 case management for client support
Submitted and secured grant packages for program
Communicated regularly with external community partners to seek opportunities for collaboration
Entered data and compiled monthly reports for senior management highlighting key milestones achieved
Coordinated the allocation of resources toward sponsorship of organizations and events
RESIDENTIAL COUNSELOR
NEW ALTERNATIVES INC
Escondido, CA
12.2021 - 04.2023
Promote a therapeutic environment for adolescent foster youth in residential setting
Support and teach coping/ independent living skills.
Respond to crisis situations quickly to maintain calm and immediately determine level of assistance needed .
Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
Conferred with medical personnel to understand backgrounds and needs of residents.
Collaborated with counselors to develop counseling programs that addressed student needs.
Provided information on resident progress and development of case plans.
Developed and coordinated educational programs for residents.
Answered telephones and routed calls or delivered messages.
Counseled students in handling family, financial and educational problems.
In-home Behavioral Counselor
NEW ALTERNATIVES-THERAPEUTIC BEHAVIORAL SERVICES
San Diego, CA
12.2020 - 12.2021
Providing in-home and telehealth mental health services to youth (ages 5-21) with various mental health diagnoses, and supporting their families
Implementing and individualizing interventions to motivate youth and parents and provide psycho-education to support adaptive behaviors
Maintained case-file and general paperwork regarding client treatment in county documentation/health record system as well as internal systems
Partnered with community resources & healthcare providers to support client
Attended regular meetings with family and treatment team to coordinate care
Documented staff information, service plans, treatment reports and progress notes.
Facilitated and obtained appropriate authorizations for care.
Collaborated with multidisciplinary team to determine effective treatment plans.
Supported individuals one-on-one in line with treatment plan and individual emotional needs.
Conducted in-home mental health counseling using evidence-based practice and trauma-informed clinical models.
Managed caseload of multiple sessions weekly using a variety of therapies and approaches.
Tracked incoming client information, intervention plans and patient responses to treatment.
Education
Bachelor of Science - BUSINESS
UNIVERSITY OF REDLANDS
Skills
Project Management
Community Outreach & Organizing
Community Education & Workshopping
Public Speaking
Budgeting & resource Allocation
Event planning/coordinating
Creative Writing & Performing
Trauma informed counseling
Data entry & reporting
Case Management
Service Referrals
Mediation
Crisis Intervention & De-escalation
Community Group Facilitation
Affiliations
National Society of Leadership and Success Member
Elected Class Executive Officer
Timeline
Black Services Program Manager
San Diego LGBT Community Center
04.2023 - Current
RESIDENTIAL COUNSELOR
NEW ALTERNATIVES INC
12.2021 - 04.2023
In-home Behavioral Counselor
NEW ALTERNATIVES-THERAPEUTIC BEHAVIORAL SERVICES
12.2020 - 12.2021
Bachelor of Science - BUSINESS
UNIVERSITY OF REDLANDS
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