Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimia Baharimehr

Riverside,CA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Compassionate healthcare support professional with established background in diverse care environments, including direct patient support, administrative duties, and coordination of care services. Skilled in effective communication, patient education, and fostering positive relationships with patients and team members. Demonstrated ability to improve patient satisfaction through personalized support and efficient resolution of concerns. Skilled Health Scholar with background in providing quality patient care and supporting healthcare professionals. Experience includes conducting patient interviews, recording medical histories, and educating patients about preventive health care. Strengths lie in strong communication skills, ability to work in high-stress environments, and commitment to improving patient outcomes. Previous roles have resulted in enhanced patient satisfaction due to effective interpersonal skills and dedicated service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Merchandise Pickup Associate/COPE Health Scholar

Ralphs Grocery
Studio City, CA
09.2021 - 09.2023
  • Sorted, organized, and inventoried merchandise for pickup by customers.
  • Received and processed customer orders for merchandise pickups.
  • Checked all items on the order to ensure accuracy prior to pick up.
  • Ensured that merchandise was properly packaged and labeled for customer pickup.
  • Assisted customers with their orders at the point of pickup.
  • Provided excellent customer service when helping customers with their orders.
  • Inspected returned products prior to restocking them in inventory or returning them to vendors.
  • Maintained a clean work area throughout shift.
  • Verified product availability before scheduling pickups with customers.
  • Processed payments from customers who purchased items during pickups.
  • Resolved any issues related to customer orders or returns promptly and efficiently.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers to determine wants or needs.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assisted in the development of care plans for patients, including providing health education.
  • Provided support to providers with patient visits, including taking vital signs and medical histories.
  • Collaborated with other healthcare team members to ensure high-quality patient care.
  • Observed provider encounters to gain knowledge of clinical practices and procedures.
  • Responded promptly to requests from physicians or nurses regarding changes in patient care orders.
  • Ensured compliance with all regulatory standards related to healthcare delivery.
  • Greeted, guided and offered assistance to patients and visitors.
  • Used wheelchairs to transport patients around facility and to and from vehicles.
  • Assisted administrative departments with paperwork, errands and other clerical duties.

Education

Associate of Science - Biology

Glendale Community College
Glendale, CA
01.2033

Bachelor of Science - Neuroscience

University of California, Riverside
Riverside, CA
09.2025

Skills

  • Order Processing
  • Customer Service
  • Store Opening and Closing
  • Fluent in Persian and English
  • Teamwork and Collaboration
  • Customer Assistance
  • Verbal and Written Communication
  • Time Management
  • Teamwork
  • Positive and Professional
  • Friendly and Outgoing
  • Product Merchandising
  • Retail Sales
  • Problem-Solving
  • Customer Needs Assessment
  • Patient Care Coordination
  • Time management abilities
  • Active Listening
  • Multitasking
  • Organizational Skills
  • Room preparation
  • Patient transportation
  • Direct Patient Care
  • Vitals monitoring

Certification

  • CPR Certificate
  • ICDL Certificate

Timeline

Merchandise Pickup Associate/COPE Health Scholar

Ralphs Grocery
09.2021 - 09.2023

Associate of Science - Biology

Glendale Community College

Bachelor of Science - Neuroscience

University of California, Riverside
Kimia Baharimehr