Graduate Research Assistant/Community Health Worke
UTHealth Houston School of Public Health
04.2024 - Current
Enhance health equity by bringing HBV/HCV education, testing, HBV vaccination and HBV/HCV treatment directly to the door of PSH residents
Marketing Coordinator
Rise Up Rehab LLC.
04.2024 - Current
Design merchandise for events to raise brand awareness.
Medical Office Specialist
Cardiology Clinic of San Antonio, HCA Healthcare
09.2022 - Current
Manage all front office functions, including patient relations, check-in/check-out, scheduling, insurance verification, and phone inquiries. Oversee filing and retrieval of medical records, assist with collecting and recording co-pays, and balance transactions in the system. Interact with providers and medical professionals on billing and documentation policies, identify and address problems with a multidisciplinary approach to enhance performance, and attend training programs to maintain competency.
Assistant Manager
San Antonio Counseling and Healing Center
04.2022 - 09.2022
Delivered high-quality administrative and customer service to support patient care and workflow. Managed office phone lines, including checking voicemail, returning calls, and directing messages. Conducted patient intake interviews to gather medical and insurance information, maintained patient accounts by recording and updating personal and financial details, and scheduled and followed up on appointments. Educated patients on mental health importance and matched them with the most appropriate doctors based on their specific needs.
Tutor
Kumon Math & Reading Centre
09.2020 - 09.2022
Tutored math and reading for pre-K to 12th grade students, assessing progress and providing recommendations to improve effectiveness. Developed students' math and writing skills, collaborated with parents on needs and plans, and maintained progress records. Used positive reinforcement to motivate students and trained new tutors on Kumon techniques and appropriate worksheets.
Server
Panera Bread
06.2018 - 10.2018
Greeted customers, answered questions, and recommended specials to boost profits while coordinating with hosts, bussers, and kitchen staff to ensure smooth service. Maintained cleanliness by preparing tables and dining areas for the next customers, checked with customers to ensure meal satisfaction, and promptly addressed any issues. Consistently provided exceptional service to a high volume of customers daily.
Education
Master of Public Health
UTHealth Houston School of Public Health
05-2025
Master of Business Administration
The University of Texas At San Antonio
05-2025
Bachelor of Science - Biology
The University of Texas At San Antonio
12-2021
Skills
Electronic Health Records (EHR)
New Hire Onboarding
Customer Service
Office Management
Project Management
Healthcare Leadership and Team Management
Community Service
Corazon Clinic | May 2021
COVID Crisis Relief Food Distribution | Aug 2020
Haven for Hope (Kitchen Assistant and Server) | Sep 2018-Dec 2021
Dominion Tennis (Score Keeper) | Apr 2017
Locke Hill Elementary (Art Booth) | Apr 2014
Affiliations
University of Texas at San Antonio Pre-Dental Club - Brush Rush Director | Aug 2018-Dec 2021
Volleyball Intramural | Nov 2019-Nov 2021
Texas Mission of Mercy (TMOM) Volunteer Organization | Oct 2019
President of German National Honor Society | Aug 2017-May 2018
Science National Honor Society | Aug 2017-May 2018
National Honor Society | Aug 2017-May 2018
Thomas C. Clark High School Varsity Tennis | Aug 2014-May 2018
Texas Epidemic Public Health Institute Graduate Research Assistant at UTHealth Houston School Of Public HealthTexas Epidemic Public Health Institute Graduate Research Assistant at UTHealth Houston School Of Public Health