Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Kimberly     Coleman

Kimberly Coleman

Bedford,TX

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dasher

DoorDash
Waxahachie, TX
09.2021 - Current
  • Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
  • Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.
  • Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.

Manager

El Fenix
Burleson, TX
04.2022 - 12.2024
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Optimized profits by controlling food, beverage and labor costs.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Driver

Lyft
Waxahachie, TX
09.2018 - 08.2021
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.

ELAR Teacher

Waxahachie ISD
Waxahachie, TX
08.2018 - 08.2020
  • Developed vertical alignment strategies campus-wide for improving English I and II.
  • Managed parent/teacher conferences as needed.
  • Maintained a good rapport with parents and students while promoting open communication to contribute to the students' success.
  • Diverse student learner, learner assessment, and ensured student attendance, participation, and motivation to learn was maintained throughout the school year.
  • Developed rubrics for daily grades and formal assessment.
  • Responsible for management of classroom.
  • Spring 2018 EOC 86% passing rate

Education

Bachelor of Science - General Studies

Texas Woman's University
Denton, TX
05-2005

Skills

  • Policy and procedure development
  • Staff training and development
  • Task delegation
  • Customer service
  • Verbal and written communication
  • Performance management
  • Time management
  • Complex Problem-solving
  • Conflict resolution
  • Decision-making
  • Activity Planning
  • Parent-teacher collaboration
  • Instructional strategies
  • Project-based learning
  • Reading comprehension
  • Writing instruction
  • Independent research
  • Collaborative learning
  • Classroom management
  • Licensed in Texas
  • Organizational growth
  • Recordkeeping skills
  • Group leadership
  • Creative writing
  • Rubric creation
  • Lesson plan implementation
  • Curriculum implementation
  • Student evaluations
  • Team collaboration
  • Compliance
  • Hands-on learning
  • Employee onboarding
  • Relationship building
  • Data analysis

Certification

Highly Qualified Certified ELAR 8-12

Food Handler

TABC

Affiliations

Head Coach Varsity Girls' Soccer

Campus GT/DI Coordinator

UIL Coach for Prose and Poetry

Remediation Committe

Accounting and Collecting of Class Budget

Timeline

Manager

El Fenix
04.2022 - 12.2024

Dasher

DoorDash
09.2021 - Current

Driver

Lyft
09.2018 - 08.2021

ELAR Teacher

Waxahachie ISD
08.2018 - 08.2020

Bachelor of Science - General Studies

Texas Woman's University
Kimberly Coleman