Kimie Traylor
Las Vegas
Summary
Proven achiever with experience at Paradigm Medical Management, adept in infection control and demonstrating exceptional problem-solving skills. Excelled in reducing claim denials and enhancing customer loyalty through empathetic service. Recognized for reliability and exceeding performance metrics, contributing significantly to employer goals.
Overview
4
4
years of professional experience
Work History
Guest Room Attendant
Goodwrx
11.2023 - Current
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Inspected rooms to identify and address maintenance issues, improving overall guest experience.
- Contributed to the achievement of department goals by consistently meeting or exceeding assigned quotas for daily cleanings.
Medical Coder
Paradigm Medical Management
04.2022 - 08.2022
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
- Reduced claim denials by maintaining thorough knowledge of payer-specific requirements and guidelines.
- Reduced turnaround time for appeals by preparing comprehensive supporting documentation for denied claims.
- Generated reports to identify coding trends and discrepancies.
- Prevented costly fines by ensuring adherence to HIPAA regulations when handling sensitive patient information.
Customer Service Representative
Precision Opinion
02.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
Associate Degree in Health Administration - Health Administration
Pima Medical Institute
Las Vegas, NV05-2023
No Degree - Medical Billing And Coding
Northwest Career College
Las Vegas, NV11-2021
Skills
- Detail-oriented
- Infection control
- HIPAA compliance
- Medical terminology
- HCPCS coding
- Claims processing
- Reliability and punctuality
- Customer service
- Critical thinking
- Call center experience
- Data entry
Timeline
Guest Room Attendant
Goodwrx
11.2023 - Current
Medical Coder
Paradigm Medical Management
04.2022 - 08.2022
Customer Service Representative
Precision Opinion
02.2021 - 03.2022
Associate Degree in Health Administration - Health Administration
Pima Medical Institute
No Degree - Medical Billing And Coding
Northwest Career College
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