Kimily Hall
Birmingham,AL
Summary
I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself.
A skilled communicator, highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeline and creativity; efficient in fast-paced multi-tasking environment and able to prioritize effectively; problem solver.
Overview
20
20
years of professional experience
Work History
Medical Secretary
Urology Centers of Alabama
Homewood, AL
10.2003 - 06.2023
- Manage physician schedule, Manage telephone calls, Correspondence with insurance companies, Enter charges into EMR systems, Balance daily collections, Retrieval and delivery of medical records, Maintain patient accounts, Prepare consults, Complete FMLA forms, Patient's insurance verification, Adhere to HIPPA guidelines, Any other duties assigned, Travel to other office locations
- Greeted patients upon arrival, collected medical history and verified insurance coverage.
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Scheduled laboratory tests, imaging studies and other procedures as requested by the physician.
- Maintained accurate patient records and filing systems according to established policies and procedures.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Responded to inquiries from patients regarding billing, scheduling and appointment changes.
- Coordinated referrals between primary care physicians and specialists as required.
- Created new patient files when needed and ensured that all documents were properly filed in each file folder.
- Processed payments for co-pays or services rendered using computerized billing software programs.
- Prepared correspondence such as letters, reports or memos on behalf of the office staff.
- Managed daily calendars for multiple providers, setting up appointments as needed.
- Monitored patient messages sent via email or phone message system and responded accordingly.
- Performed data entry tasks related to patient information into various databases.
- Provided support to clinical staff during exams by handing instruments or providing assistance with paperwork.
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Compiled physical and digital documents, charts and reports.
- Conducted patient intake interviews to collect medical information and insurance details.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Oversaw collection of admission, billing and processing documents to meet organizational expectations.
- Updated group medical records and technical library to promote smooth office operations.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Communicated with patients with compassion while keeping medical information private.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Scheduled and confirmed patient appointments and consultations.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Routed laboratory or diagnostic results to appropriate staff.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
LPN-pt and Phone Triage
Birmingham Internal Medicine Associates
Birmingham, AL
08.2005 - 02.2006
- Answer medical phone call, Answer medical questions, Phone in prescriptions given by physicians, Assess BP/weight and temps, Administer IV/IM medication, Order daily supplies
- Provided emotional support to family members regarding their loved one's treatment plan.
- Provided general nursing care to patients in accordance with established policies and procedures, including administering medications and treatments, monitoring vital signs, dressing wounds and providing patient education.
- Instructed patients on proper use of prescribed medications; monitored medication effectiveness and side effects.
- Maintained accurate records of patient care, condition, progress and concerns.
- Observed changes in patient conditions and reported any changes to the nurse supervisor or physician immediately.
- Participated in quality improvement initiatives to ensure best practices were followed in delivering healthcare services.
- Adhered to infection control protocols while providing direct patient care.
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
- Delivered high-quality direct and indirect nursing care to up to 45 patients per day.
Education
Part-time -
Jefferson State Community College
01.2000
Medical Billing and Coding Certification -
Jefferson State Community College
LPN -
Bessemer Technical College
High School Diploma -
Hewitt Trussville High School
Skills
- Billing Support
- Current Procedural Terminology (CPT)
- Customer Service
- Transcription
- Medical Terminology
- Office Reception
- EMR Updating
- Patient Scheduling
- Clinical Support
- Electronic Recordkeeping
- Insurance Verification
- Payment Collection
- Medical Billing
- Medical Coding
- Data Entry
- Documentation Review
- Referral Verification
- Patient Database Maintenance
- Message and Report Transcription
- Verbal and Written Communication
- Patient Interviewing
- Maintaining Financial Records
- Outpatient Procedures
- Collaboration and Teamwork
- Data Entry Software
- Office Management
- Patient Health Information Access
- HIPAA Compliance
- Pharmacy Correspondence
- Claim Forms
- Problem-Solving
- Medical Records Verification
- Insurance Authorizations
- Medical Report Preparation
- Data Management
- CPT Coding
- Regulatory Documentation
- Detail-Oriented
- Clerical Support
- Scheduling Tests and Procedures
- Time Management
- Appointment Setting
- Patient Referral
- Adaptable and Flexible
- Medicaid Billing Procedures
- Office Coordination
- Organization and Time Management
- Patient Data Abstracts
- Computer Proficiency
- Preparing Treatment Rooms
- Calendar and Appointment Management
- Medical Records Maintenance
- Flexible Schedule
- Patient Interviews
- Appointment Scheduling
- Taking Client Histories
- Relationship Building
- Prescription Refills
- Medical Charting
- EHR Software
- Co-Payment Collection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
LPN-pt and Phone Triage
Birmingham Internal Medicine Associates
08.2005 - 02.2006
Medical Secretary
Urology Centers of Alabama
10.2003 - 06.2023
Part-time -
Jefferson State Community College
Medical Billing and Coding Certification -
Jefferson State Community College
LPN -
Bessemer Technical College
High School Diploma -
Hewitt Trussville High School
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