Dedicated professional with strong skills in patient care coordination and logistics management. Committed to enhancing customer satisfaction through effective problem solving and teamwork.
Overview
25
25
years of professional experience
Work History
Transportation Aid Lead
Methodist Hospital
Saint Louis Park, Minnesota
08.2015 - Current
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted customers with requests and answered questions, enhancing overall satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Supported colleagues with guidance, facilitating a collaborative work environment.
Resolved customer issues with knowledgeable and friendly service, fostering high satisfaction.
Assessed customer needs through direct interaction to provide timely assistance.
Kitchen Aide
Maple Grove Hospital
Maple Grove, Minnesota
05.2010 - 11.2011
Assisted chefs in food preparation tasks, including chopping and assembling ingredients.
Prepared and organized food items for patient meals and cafeteria service.
Delivered meals to patients and staff, adhering to dietary requirements and schedules.
Followed health regulations by properly storing food items and disposing of waste.
Assisted in the preparation of all menu items according to recipes and instructions.
Maintained cleanliness of kitchen equipment and workspaces to ensure safety standards.
Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
Marked containers with contents and dates for proper storage. with date and contents before storing food items in refrigerator or freezer.
Managed inventory of kitchen supplies, ensuring adequate stock levels were maintained.
Participated in training new staff on kitchen procedures and safety protocols.
Communicated effectively with colleagues about orders and special requests from customers.
Nutrition Aide
Methodist Hospiysl
Saint Louis Park, Minnesota
09.2001 - 08.2009
Collaborated with registered dietitians, physicians, nurses, and healthcare professionals to implement and monitor nutrition care plans.
Collaborated with dietitians to ensure accurate meal plans.
Prepared nutritious meals following dietary guidelines for patients.
Educated patients on nutrition-related topics, promoting healthy eating habits and food safety practices.
Delivered meals to patients while adhering to safety protocols.
Trained new staff on food preparation and safety procedures, ensuring adherence to health standards.
Supported patient dietary needs by addressing individual preferences.
Performed quality control inspections of all prepared meals prior to serving.
Assisted with inventory management by tracking expiration dates on stored items.