Summary
Overview
Work History
Education
Skills
Timeline
Generic

KIM J. LEGGETTE

Savannah,GA

Summary

To secure an opportunity to grow personally and professionally while making a positive contribution to the company’s objective.

Overview

10
10
years of professional experience

Work History

CNA

Home Care
08.2019 - Current
  • Gna/private duty
  • Assist patient by providing personal services such as bed bath, monitoring urine output, helped patient transfer from bed to wheelchair
  • Provided light housekeeping and laundry services
  • Prepared meals and served
  • Pulled patient meds for breakfast lunch and dinner
  • Recorded patient vitals and bowl movements
  • Answered calls for patient
  • Kept patient safe and comfortable
  • Took out patient trash as needed

Child Support Case Manager

Athena Consulting
10.2022 - 09.2023
  • analyzed child support cases and initiate appropriate actions to establish maintain or enforce support payments for dependent children under state laws.
  • Identified appropriate community resources and provided referrals for services.
  • Prepared documentation of administrative and legal actions related to child support orders.
  • Assessed child support cases to determine appropriate case action.
  • Conducted detailed investigations to locate individuals, verify employment and determine assets.
  • Negotiated settlements and agreements with parties outside of court.
  • Monitored cases and reviewed to determine eligibility for closure.
  • Verified and authenticated validity and admissibility of evidence, preserving integrity for court hearings.
  • Reviewed applications for service and effectively interviewed custodial and non-custodial parents.
  • Maintained current knowledge of child support policies and procedures, [State] family law and federal regulations.
  • Gathered information from custodial parents and documented case history in case management software.
  • Reviewed and maintained child support files and databases.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.

Patient Care Tech /sitter

John Hopkins Hospital
12.2018 - 11.2019
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Enhanced patient comfort by providing compassionate bedside care and support.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.

Geriatric Nursing Assistant

Baltimore, Holly Hill Nursing Center
02.2017 - 11.2018
  • Made sure all patients documents were updated by the end of the shift, patients’ fluid intake use of toileting or bedpans, how well they got around on the unit walking or using wheel chairs, and other daily living activities as well.
  • Provided emotional support for both patients and their families during difficult times, offering empathy and understanding.
  • Monitored vital signs, promptly reporting any concerning changes to appropriate medical professionals.
  • Managed incontinence needs with dignity and respect, maintaining patient privacy throughout the process.
  • Reduced instances of bedsores by regularly repositioning immobile patients according to established guidelines.
  • Enhanced patients'' cognitive abilities through engaging conversations and memory exercises.
  • Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
  • Ensured timely medication administration by closely following prescribed schedules and dosages.
  • Assisted patients with mobility issues, utilizing proper lifting techniques to prevent injuries to them or myself.
  • Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
  • Promoted socialization among residents through planning group events such as exercise classes or recreational activities.
  • Documented daily observations accurately within medical records systems for comprehensive tracking of patient progress over time.
  • Maintained a clean and safe environment for patients, performing regular room checks and sanitation procedures.

Sales Associate/ Stock

WALMART
01.2015 - 12.2016
  • Provided excellent customer service, assisting customers in selecting products based on customer needs, product specifications, and choices, includes informing them of estimated delivery schedules, service contracts, warranties, technical support or other information pertaining to purchased products
  • Negotiated prices or terms of sales or service agreements, providing customers their best option
  • Stocked or distribute resources, such as samples or promotional or educational materials
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Certified Nursing Assistant -

Caroline Center
Baltimore, MD
01.2016

HS Diploma -

Achievement Academy High School
Baltimore, MD
01.2013

Skills

  • Time management
  • Communication
  • Flexibility
  • Patience
  • Teamwork
  • Adaptability
  • Data entry
  • Multitasking

Timeline

Child Support Case Manager

Athena Consulting
10.2022 - 09.2023

CNA

Home Care
08.2019 - Current

Patient Care Tech /sitter

John Hopkins Hospital
12.2018 - 11.2019

Geriatric Nursing Assistant

Baltimore, Holly Hill Nursing Center
02.2017 - 11.2018

Sales Associate/ Stock

WALMART
01.2015 - 12.2016

Certified Nursing Assistant -

Caroline Center

HS Diploma -

Achievement Academy High School

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