Kimla Stewart
Naples,Florida
Summary
Highly skilled Certified Hospice and Holistic Nurse,
Clinical Quality Assurance Analyst, Quality Management, Triage RN, Performance Improvement Specialist, Education Manager, Emergency Preparedness Management Coordinator/Coalition member, Admission's Nurse, Representative (Account Manager), Inpatient Unit Nurse, Home Care Nurse. Complementary Therapist and Hospice Volunteer.
Overview
16
16
years of professional experience
5
5
Certification
Work History
Clinical Quality Assurance Analyst
Vitas Healthcare
01.2024 - Current
- Quality Management.
- Review and evaluate call center calls for Nursing quality compliance and scope of practice.
- Analyze trends for performance improvement for Call Center Calls
- Customer Service Education
- RN Triage Nursing
Performance Improvement Spec/ Education Manager
Vitas Healthcare
07.2008 - 12.2023
- Orientation education and training
- Provided Education and Compliance training for Staff
- Compile and analyze statistical reports for performance Improvement
- Develop Performance Improvement Projects as needed based on data findings and then provide education to follow
- Customer Service Education
- OSHA Fit Testing
- CAHPS analysis and education
- Taught Educational programs in Community facilities, Assisted Living Facilities, Skilled Nursing Facilities, Hospitals and Hospice
- Participated in Teaching ELNEC presentations
- Compile, Coordinate and train Emergency Preparedness education for Staff.
- Taught Holistic self-care presentations to staff to reduce compassion fatigue and burn out.
- Provide education and training for Orientation and Certificate of Need requirements.
- Data entry of Incident reports, Infection control surveillance forms and QAPI related reports.
Education
Skills
- Quality Management
- Quality Assessment
- Performance Improvement Tracking and Trending
- CAHPS analysis, tracking, trending and education
- Performance Improvement Projects & Action Plans
- Comprehensive Nursing Assessments
- Compiling Analytical Statistical reports
- Pain and Symptom Management
- Comprehensive Emergency Management Planning and training
- Compliance regulations monitoring
- OSHA Fit Testing
- CHAP Accreditation process training
- Microsoft Office, Excel, Power point, Microsoft Teams experience
- Customer Service
- Staff Educator -Orientation & Clinical
- Documentation Auditor
- Documentation tracking
Certification
- Certified Hospice and Palliative Nurse (CHPN)
- Certified Healthcare Emergency Professional (CHEP)
- Approved Dementia Instructor Department of Elder Affairs
- ELNEC Approved Trainer
- Board Certified Holistic Nurse (HN-BC)
- Board Certified Healing Touch Practitioner (CHTP)
- Certified Integrated Clinical Aroma-therapy Practitioner (IAC)
- Certified Aroma-therapist Level 3
- Certified Qigong Instructor
- Certified Tai Chi Chun Instructor
References
Available upon request
Timeline
Clinical Quality Assurance Analyst
Vitas Healthcare
01.2024 - Current
Performance Improvement Spec/ Education Manager
Vitas Healthcare
07.2008 - 12.2023
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