Kim Marie Floodman
Summary
Growth-minded and client focused Senior Account Executive with 15 years of proven success in the telecom and technology industries, specializing in Cloud Strategy,Data Center, Network Infrastructure, and CyberSecurity. Performance - oriented Sales leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Organized, dedicated, and ambitious outside sales and marketing professional. Recognized sales leader that consistently exceeds sales quota.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Consolidated Communications
09.2024 - Current
- Conduct regular reviews of each managed portfolio's performance against objectives/targets – taking corrective action as necessary if any shortfalls were identified.
- Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Expanded market share by identifying new business opportunities and securing high-value accounts. Expanded customer account base 15% first 30 days.
- Developed long-lasting client relationships by providing exceptional customer service and support. Achieved client trust resulting in new local County accounts resulting in 454% to quota
Senior National Account Manager
ATT Business Fiber
05.2021 - 09.2024
- Built and strengthened relationships with new and existing accounts to drive revenue growth. Surpassed Sales targets achieving 130 % to plan in first 8 months resulting in a quick progression to a Senior 3.
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Developed creative solutions to meet individual client needs.
- Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Coordinated product training sessions for clients, enhancing their understanding of features and benefits while solidifying relationships further.
Sr. Business Account Executive
Comcast Business
12.2018 - 04.2021
- Prospect daily by phone and in person to build a sales funnel that supports monthly quota.
- Provide Exceptional customer service that leads to referrals of new business.
- Performed B2B field sales of Comcast data, cyber security, telephony, and TV services; primarily focusing on providing Mid-Market businesses with knowledge and availability of Business Voice Edge.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Achieved sales targets consistently by implementing innovative sales strategies and tactics.
- Developed strong relationships with key clients, resulting in increased revenue and long-term partnerships.
Senior Account Executive
Comcast Business
12.2011 - 12.2018
- Successful B2B sales consultant providing small to mid-market businesses with communication services.
- Recognized sales leader dedicated to business, client, and team goals.
- Achieved West Division Pace Setters Award 2 quarters of each year
- Exceeded over 150% 11 of 12 months in 2011
- Awarded Top Sales Achievement Award in 2015 for average performance of 160%
- Recognized in the Directors Circle as a top performer years 2016, 2017, 2018
- Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
Regional Business Manager
Cast Sales
06.2008 - 12.2011
- Highly accomplished B2B regional manager with experience in sales, team building, business development, strategic planning, and customer telecommunications consulting.
- Consistently exceeded sales goals, while simultaneously trained and developed a productive sales team.
- Established new accounts through cold calling and personal visits to potential customers.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Awarded Rookie of the year 2007
Education
GED -
Roseville Adult Education
Roseville, Ca12.2011
Skills
- Strategic Account Management
- Solution Selling
- Cold Calling
- Results Oriented
- Business Development
- Cloud Based Infrastructure
- Revenue Growth
- Market Expansion
- Business Growth and retention
- CRM proficiency
- Client Relationship Building
- Sales tactics
Certification
Sandler Sales Training
Memory Spring Professional Training
Smart Selling Boot Camp Sales Coach International
Timeline
Senior Account Manager
Consolidated Communications
09.2024 - Current
Senior National Account Manager
ATT Business Fiber
05.2021 - 09.2024
Sr. Business Account Executive
Comcast Business
12.2018 - 04.2021
Senior Account Executive
Comcast Business
12.2011 - 12.2018
Regional Business Manager
Cast Sales
06.2008 - 12.2011
GED -
Roseville Adult Education
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