Kimmella Taylor
Unionville,CT
Summary
Retail professional with five years of experience building a versatile background in inventory management, administrative tasks, and customer service within a fast-paced company. Skilled in performing pre-open and end-of-day reconciliations to ensure store financial accuracy. Provides outstanding customer service and attains numerous positive net promoter scores (NPS). Demonstrates a dedication to maintaining accurate inventory records and providing positive experiences for customers and colleagues.
Overview
5
5
years of professional experience
Work History
Inventory and Merchandise Specialist
Best Buy
08.2021 - Current
- Exceeded sales targets consistently by creating stimulating merchandise displays that virtually showcased product features and benefits
- Accurately log data for transfers/manifest for incoming and outgoing inventory and address any issues or discrepancies
- Upkeep vendor relationships to ensure timely set ups for equipment and software
- Monitored inventory levels and kept adequate stock of product
- Managed multiple simultaneous projects, demonstrating strong organizational skills and the ability to multitask effectively in high-pressure environments within the team
Customer Service
Best Buy
10.2019 - 08.2021
- Balance cash registers and calculate the deposit to prepare it for the bank to retrieve daily
- Provided excellent customer service by resolving issues promptly and professionally in person and on the phone
- Increased customer retention by promoting store credit cards and various reward programs catered to each customer's needs
- Assisted customers in completing credit card applications accurately to expedite the approval process
- Processed payments: Sales, returns, exchanges, and credit card bill payments while maintaining confidentiality
- Maintained up-to-date knowledge of credit card products and member services to ensure accurate information was always provided to customers
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT12.2025
Skills
Soft skills
Willingness to learn, client retention, team collaboration, time management, multitasking, communication, problem solving, attention to detail, accuracy, phone etiquette
Operations
- Bank reconciliations, bank deposits, back office, scheduling appointments, microsoft, ordering supplies
Auditing, order fulfillment, shipping/receiving, vendor relations, inventory adjustments, tracking inventory costs, reporting, optimizing inventory levels
Administration
Timeline
Inventory and Merchandise Specialist
Best Buy
08.2021 - Current
Customer Service
Best Buy
10.2019 - 08.2021
Bachelor of Science - Accounting
Western Governors University
Similar Profiles
Joseph ElgueraJoseph Elguera
Computer Sales Advisor at Best BuyComputer Sales Advisor at Best Buy
Claire MelhemClaire Melhem
Apple Certified Advisor and Floor Lead at Best BuyApple Certified Advisor and Floor Lead at Best Buy
Jeremy FortJeremy Fort
Product Flow Specialist at Best BuyProduct Flow Specialist at Best Buy
RAYHANN VICTORIARAYHANN VICTORIA
Geek Squad Agent at Best BuyGeek Squad Agent at Best Buy
Nicholas MoisidisNicholas Moisidis
Analyst - Leak Management at EversourceAnalyst - Leak Management at Eversource