Summary
Overview
Work History
Education
Skills
Timeline

Kimmella Taylor

Unionville,CT

Summary

Experienced retail professional with 5 years of experience building a strong background in inventory management, cash handling, and customer service. Skilled in performing pre-open and end-of-day reconciliations to ensure store financial accuracy. Provides outstanding customer service and attains numerous positive net promoter scores (NPS) . Demonstrates a dedication to exceeding sales goals, driving store performance, maintaining accurate inventory records and providing positive experiences for customers and colleagues.

Overview

5
5
years of professional experience

Work History

Inventory and Merchandise Specialist

Best Buy
08.2021 - Current

Full time position

  • Exceeded sales targets consistently by creating stimulating merchandise displays that virtually showcased product features and benefits.
  • Accurately log data for transfers/manifest for incoming and outgoing inventory and address any issues or discrepancies.
  • Upkeep vendor relationships to ensure timely set ups for equipment and software.
  • Monitored inventory levels and kept adequate stock of product.
  • Managed multiple simultaneous projects, demonstrating strong organizational skills and the ability to multitask effectively in high-pressure environments within the team.

Customer Service

Best Buy
10.2019 - 08.2021

Seasonal position for 3 months then promotion to part time position.

  • Balance cash registers and calculate the deposit to prepare it for the bank to retrieve daily.
  • Provided excellent customer service by resolving concerns promptly and professionally in person and one the phone
  • Increased customer retention by promoting store credit cards and various reward programs catered to each customer's needs.
  • Assisted customers in completing credit card applications accurately to expedite the approval process.
  • Processed payments: Sales, returns, exchanges, and credit card bill payments.
  • Maintained up-to-date knowledge of credit card products and member services to ensure accurate information was provided to customers at all times

Education

BBA - Accounting

Western Governors University, Salt Lake City, UT
2025

Attending Western Governors University (Online). Acquiring a Bachelor of Science in Accounting.

High School Diploma -

Farmington High School, Farmington, CT
06.2018

Skills

  • Inventory Control
  • Organizational Skills
  • Cash Handler
  • Customer Service
  • Vendor Relations
  • Team Collaboration
  • Attention to Detail
  • Multitasking
  • Reliability

Timeline

Inventory and Merchandise Specialist - Best Buy
08.2021 - Current
Customer Service - Best Buy
10.2019 - 08.2021
Western Governors University - BBA, Accounting
Farmington High School - High School Diploma,
Kimmella Taylor