Knowledgeable Assistant Director offering proven team building and program oversight abilities developed over 2-year progressive career in pre school and early childhood education. Practiced at coordinating facility space, resources and staff to efficiently meet dynamic demands. Well-organized, proactive and tactful in working with individuals of all backgrounds.
Overview
14
14
years of professional experience
Work History
Director of Operations
Red DogStrong
Wake Forest, NC
06.2024 - Current
Prepared detailed reports outlining operational results on a regular basis.
Implemented systems for monitoring employee attendance, scheduling, payroll.
Developed and implemented operational policies and procedures to improve efficiency.
Ensured compliance with applicable laws, regulations, industry standards.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Developed training programs for new employees as well as existing staff members.
Created policies and procedures for improved workflow processes.
Assistant Director of Preschool
Kids R Kids Learning Academy
Wake Forest, NC
08.2022 - Current
Communicated with parents and fostered strong professional relationships.
Monitored compliance with state, federal and company regulations, standards and requirements.
Hired, mentored and monitored qualified childcare staff.
Created and updated records to document employee and participant information.
Launched marketing campaigns and events to attract community members and increase enrollment.
Managed school's social media accounts to promote positive image to area families.
Inspected facility and activities to monitor safety, sanitation and procedures.
Oversaw daily activities and programs to educate and socialize participants.
Educational Technology Coordinator
National Heritage Academies
Wake Forest, NC
08.2021 - 03.2023
Manage schools' technology to support in-school and virtual learning.
Worked with school administrators to determine deployment needs and set frameworks.
Provide technical support and initial troubleshooting to students, families, and staff to ensure consistent access to online learning resources
Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Maintained data integrity and performed routine data audits.
Created databases for storing data dictionaries and entries.
Preschool/ Virtual Teacher
Buttons And Bows Preschool
Raleigh, NC
08.2019 - 08.2020
Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Conducted special assessments and tutoring sessions to support individual student needs.
Organized student performance and enrichment activities to facilitate learning.
Developed professional relationships with parents, teachers, directors and therapists.
Collaborated with colleagues on developing new classroom projects and monthly themes.
Administered and documented results of student assessments using software tools.
Teacher/Summer Camp Leader
Primary Beginnings
Raleigh, NC
08.2010 - 08.2019
Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
Established positive relationships with students, parents, fellow teachers, and school administrators.
Contributed to a positive educational setting by delivering gentle discipline and promoting student success.
Created and coordinated age-appropriate enrichment activities to drive social, emotional, and intellectual development.
Education
Bachelor of Arts - Human Resources Management
University of Mount Olive
Mount Olive, NC
05.2024
Associate of Applied Science - Early Childhood Education
Haywood Community College
Clyde, NC
12.2010
Skills
Flexible
Team building
Communication
Conflict resolution techniques
Computer skills
File and data retrieval systems
Google Drive/Google Docs/Google Sheets
Meticulous attention to detail
Office 365
Data entry
Courteous demeanor
Scheduling and calendar management
Timeline
Director of Operations
Red DogStrong
06.2024 - Current
Assistant Director of Preschool
Kids R Kids Learning Academy
08.2022 - Current
Educational Technology Coordinator
National Heritage Academies
08.2021 - 03.2023
Preschool/ Virtual Teacher
Buttons And Bows Preschool
08.2019 - 08.2020
Teacher/Summer Camp Leader
Primary Beginnings
08.2010 - 08.2019
Bachelor of Arts - Human Resources Management
University of Mount Olive
Associate of Applied Science - Early Childhood Education
PORTER, SERVICE ADVISOR, CONCIERGE SERVICE MANAGER at Red McCombs Hyundai Northwest/Red McCombs GenesisPORTER, SERVICE ADVISOR, CONCIERGE SERVICE MANAGER at Red McCombs Hyundai Northwest/Red McCombs Genesis