Kimmora Taylor
Buffalo,United States
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets, hardworking,and punctual,recognized for consistently receiving high ratings on customer feedback surveys.
Overview
4
4
years of professional experience
Work History
Host/Busser
The Original Pancake House
Buffalo , NEW YORK
02.2024 - Current
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Maintained a friendly attitude towards customers at all times.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Contributed to team efforts by accomplishing related tasks as needed.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Maintained cleanliness of restaurant dining area throughout shift.
- Ensured that each table was properly set before seating guests.
- Helped employees complete required activities during peak periods.
- Swept and mopped front-of-house and back-of-house floors using various tools.
Customer Service/Sales Associate
Bed Bath & Beyond
Buffalo , NY
12.2019 - 03.2023
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Used technology resources to assist customers in locating and selecting items.
- Adhered to company initiatives and achieved established goals.
- Increased purchase amounts by cross-selling with similar products.
- Assessed customer needs to provide assistance and information on product features.
- Answer and route support and sales calls to the appropriate individuals.
- Excellent communication skills, both verbal and written
- A skilled telephone operator to route calls to the appropriate people - sales, support etc.
Education
GED -
Online Classes
Buffalo, NY05-2024
Skills
- Verbal and Written Communication
- Flexible Schedule
- Reliable
- Relationship Selling
- Policy and Procedure Adherence
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Client Account Management
- Negotiation Tactics
- Punctual
- Excellent Communication Skills
- Listening Skills
- Energetic Self-Starter
- Data Entry
- Building Customer Trust and Loyalty
- Communicating With Clients
Accomplishments
- Exceeded sales goals by average of 25% in 2022.
- Consistently maintained high customer satisfaction ratings.
- Achieved $5,000 sales goal.
- Creative Problem Solving: - Resolved product issue through consumer testing.
Timeline
Host/Busser
The Original Pancake House
02.2024 - Current
Customer Service/Sales Associate
Bed Bath & Beyond
12.2019 - 03.2023
GED -
Online Classes
Similar Profiles
Candice PomrungCandice Pomrung
Restaurant Waiter at The Original Pancake House - South FloridaRestaurant Waiter at The Original Pancake House - South Florida
Emma HuddlestoneEmma Huddlestone
Server at The Original Pancake House - Dc Metro AreaServer at The Original Pancake House - Dc Metro Area
Faith ConradFaith Conrad
Hostess/Table Busser at Original Pancake HouseHostess/Table Busser at Original Pancake House