Hi, I’m
Kimmya Batiz
Jacksonville,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
years of professional experience
Work History
United States Marine Corps
Aviation Electronics Technician
08.2018 - 08.2023
Job overview
- Set up and operated precision test equipment for alignment, troubleshooting and testing of electrical equipment and systems.
- Installed electrical and electronic components and assemblies.
- Adjusted, repaired and replaced malfunctioning components or assemblies.
- Maintained in-depth knowledge of standards, procedures and instrumentation.
- Coordinated work with engineers, technicians and other aircraft maintenance personnel.
- Conducted preventive maintenance and repairs on wire bundles, connectors, RF cables and fiber-optic lines for avionics and weapons integration lab equipment.
- Evaluated, specified, ordered, tested, configured and tracked aircraft and lab assets for company requirements.
- Provided technical support and customer service to engineers and lab users that conducted systems integration tests for anircraft and aircraft development.
- Observed and recorded maintenance progression and results and organized and documented data for assigned projects.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Performed thorough visual and physical inspections of all electrical parts.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
TireMan Tires
Customer Service Sales Representative
06.2015 - 07.2018
Job overview
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Determined customer needs and interests to recommend Product or Service to customers.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Quoted prices, credit terms and other bid specifications.
- Negotiated prices, terms of sales and service agreements.
- Presented professional image consistent with company's brand values.
- Consulted with businesses to supply accurate product and service information.
Education
Mceachern High SchoolPowder Springs, GA
05.2018
Skills
- Tactical Display Troubleshooting
- Control System Assembly
- System Layouts
- Detailed Instruction
- Aircraft Repair and Maintenance
- OSHA Standards and Codes
- Computer Tracking
- Nose-to-Tail Inspections
- Aircraft Avionics Troubleshooting
- Soldering and Assembly
- Radar Troubleshooting
- Excellent Hand-Eye Coordination
- Corrective Actions
- Reading Comprehension
- Electronic Systems Troubleshooting
- Regulatory Standards
- Customer Satisfaction
- Accurate Measurements
- Use Testing Equipment
- System Repairs
- Environmental Compliance
- Service Records
- Schematic Interpretation
Timeline
Aviation Electronics Technician
United States Marine Corps
08.2018 - 08.2023
Customer Service Sales Representative
TireMan Tires
06.2015 - 07.2018
Mceachern High School
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