Kimon Rose
ENGLEWOOD
Summary
Dynamic flight attendant with a strong work ethic and exceptional customer service skills honed at United Airlines. Proven ability to enhance passenger satisfaction through effective communication and safety expertise. Recognized for adaptability in high-pressure situations and commitment to team collaboration, ensuring a seamless travel experience for all passengers.
Experienced with providing top-tier in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.
Overview
10
10
years of professional experience
Work History
Flight Attendant
United Airlines
03.2022 - Current
- Assisted passengers with boarding procedures and safety protocols.
- Provided exceptional customer service to ensure positive travel experiences.
- Demonstrated knowledge of emergency equipment and safety regulations.
- Collaborated with team members to maintain cabin cleanliness and organization.
- Adapted to diverse passenger needs while maintaining professionalism and composure.
- Communicated effectively with passengers regarding flight updates and safety instructions.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Flight Attendant
American Airlines
05.2020 - 03.2022
- Engaged in regular training sessions to enhance service skills and safety awareness.
- Supported cabin crew during in-flight services, ensuring timely delivery of refreshments.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
Flight Attendant
JetBlue
01.2016 - 03.2020
- Collected and reported feedback from passengers to airline management, contributing to continuous service improvement.
- Improved team morale and efficiency with proactive communication and coordination during in-flight service.
- Solved in-flight emergencies calmly and effectively, minimizing passenger distress and ensuring safety.
- Conducted safety demonstrations before each flight, enhancing passengers' understanding of emergency procedures.
- Trained new flight attendants, equipping them with skills needed to maintain high service standards.
Education
Bachelor of Science - Flight Managment
Delaware State University
Dover, DE07-2017
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Reliability and punctuality
- Team collaboration
- Hospitality service expertise
- Time management
- Food and beverage service
- Professional appearance
- Safety procedures
- Emergency procedures
- Passenger assistance
Timeline
Flight Attendant
United Airlines
03.2022 - Current
Flight Attendant
American Airlines
05.2020 - 03.2022
Flight Attendant
JetBlue
01.2016 - 03.2020
Bachelor of Science - Flight Managment
Delaware State University