Kimone Francis
Brooklyn,NY
Summary
Energetic and detail-oriented professional with talent for managing operations and fostering collaborative team environment. Well-versed in healthcare administration and skilled in managing staff schedules and maintaining medical records. Committed to enhancing patient care and operational efficiency.
Overview
13
13
years of professional experience
Work History
Clinic & Medicine Coordinator
Menorah Center for Rehabilitation and Nursing Care
01.2024 - Current
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Enhanced team performance by providing regular training and professional development opportunities.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Attended regular meetings with hospital administrators to discuss clinic operations and policies.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Coordinated with healthcare professionals to ensure high-quality patient care and services.
Senior Patient Care Coordinator
Weill Cornell Medicine
07.2023 - 01.2024
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Worked with patients to schedule tests and procedures.
- Collaborated closely with physicians regarding treatment plans, ensuring continuity of care and seamless transition between care providers.
Access Service Representative- Radiology
New York Presbyterian Brooklyn Methodist
05.2022 - 03.2023
- Collect information such as patient details, medical history, billing, and insurance information,
- Prepare patient admission and discharge documentation
- Inform patients and their caregivers of hospital procedures, policies, and protocols.
- Performed patient scheduling and registration functions for MRI'S , CT-SCAN, X-RAY and Ultrasound.
Registrar Receptionist
New York Presbyterian Medical Group/ Multi Specialty
06.2018 - 05.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Retrieved medical data for physicians and patients.
- Schedules any necessary appointment after completion of patient visits
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs
Central Transporter
New York Presbyterian Hospital of Queens
01.2012 - 06.2018
- Transport patients inside and outside of the facility to designated areas in a punctual and timely manner.
- Lift patients in and out of bed, chairs, taxis, and ambulances to move them to and from treatment areas and procedure rooms
- Transport medical equipment, supplies, and laboratory specimens to designated treatment, diagnostic, and patient care areas
- Move deceased patients and their belongings to the mortuary.
Education
High School Diploma -
Medgar Evers High School
Brooklyn, NY01-2008
Skills
- Application support- EPIC
- Attention to detail
- Microsoft windows and Excel
- Administrative leadership
- Clinical management
Timeline
Clinic & Medicine Coordinator
Menorah Center for Rehabilitation and Nursing Care
01.2024 - Current
Senior Patient Care Coordinator
Weill Cornell Medicine
07.2023 - 01.2024
Access Service Representative- Radiology
New York Presbyterian Brooklyn Methodist
05.2022 - 03.2023
Registrar Receptionist
New York Presbyterian Medical Group/ Multi Specialty
06.2018 - 05.2022
Central Transporter
New York Presbyterian Hospital of Queens
01.2012 - 06.2018
High School Diploma -
Medgar Evers High School
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