KIMONE DACOSTA
Queens,NY
Summary
Detail-oriented CRCST Provisional (HSPA) professional with strong knowledge of sterile processing, infection prevention, decontamination, sterilization procedures, and instrument handling. Experienced in documentation, compliance, customer service, and fast-paced operational environments. Seeking an entry-level Sterile Processing Technician position where I can continue building my healthcare experience and contribute to a professional SPD team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cargo Office Agent
Swissport / United Airlines
JFK Airport
01.2022 - Current
- Process cargo documentation in compliance with operational procedures
- Maintain accurate tracking, records, and data entry in fast-paced environments
- Handle regulated materials while following safety and compliance standards
- Resolve documentation discrepancies and coordinate with multiple departments
Front Desk Receptionist
Hilton Hotel
10.2018 - 01.2022
- Delivered high-level customer service and administrative support
- Maintained confidential records and organized documentation
- Coordinated with departments to resolve guest and operational issues
- Managed transactions and daily front desk responsibilities
Customer Service Agent (Baggage)
American Airlines
09.2017 - 10.2018
- Monitored baggage operations and resolved customer concerns
- Tracked delayed and lost baggage using airline systems
- Maintained accurate records and documentation
Education
Diploma - Sterile Processing
Penn Foster College
NYC12.2025
Skills
- Decontamination & Instrument Cleaning
- Steam & Low-Temperature Sterilization
- Preparation & Packaging
- Infection Prevention
- Instrument Inspection & Identification
- Biological/Chemical Monitoring
- Documentation & Record Keeping
- OSHA Safety Compliance
- Standard Precautions
Certification
CRCST Provisional (HSPA) – Active
Timeline
Cargo Office Agent
Swissport / United Airlines
01.2022 - Current
Front Desk Receptionist
Hilton Hotel
10.2018 - 01.2022
Customer Service Agent (Baggage)
American Airlines
09.2017 - 10.2018
Diploma - Sterile Processing
Penn Foster College